About us
Regulatory information
KCOM Group PLC provides residential, business and wholesale electronic communications services in East Yorkshire and business and wholesale electronic communications services across the UK. The KCOM Group has been designated as having Significant Market Power (SMP) for the provision of certain electronic communications services within the "Hull area" of East Yorkshire and for the termination of voice calls in the rest of the UK by the industry's regulator, OFCOM. Being designated as having SMP requires the provision and publication of information in addition to that generally required under the General Conditions of Entitlement associated with operating an Electronic Communications Network or being a Communications Services Provider under the Communications Act.
This part of our site is designed to provide interested parties with access to the information on the company and its activities that this regulatory regime requires.
The following general areas are covered:
- Reference offers
- Price lists and notices
- Interface specifications
- Statistical information on service performance (opens in new window)
Each of these is explained in more detail in this site.
For enquiries or information please email regulatory@kcom.com.