The ability for an organisation to respond quickly to changing market conditions, customer demand, or to exploit new business opportunities has never been more important. Things move fast today – and if your organisation can easily flex and adapt you can avoid potential potholes and seize new opportunities with both hands.
Being flexible and agile means ensuring your knowledge workers and customer facing teams have quick, easy and secure access to the information and applications they need wherever they are; be this in your head office, travelling, with customers or at home. It also means ensuring your IT and Communications are able to support new, streamlined business processes, and are able to scale and flex to absorb for example, the addition of new business sites or closer integration with your customers and suppliers to deliver a seamless customer experience.
Having worked with many organisations across both the public and private sectors we’ve been able to demonstrate that our solutions don’t just improve service but also help organisations to reduce costs. How do we do this?
By helping you migrate to a network based on next generation technologies that can grow and flex based on your business needs. Next generation networks can cater for all your communications needs at the same time and are highly scalable, meaning as your bandwidth requirements grow your network can rise to the challenge. What’s more, with Kcom managing your network, its reliability and performance are guaranteed, leaving you free to concentrate on what’s important to your business.
By communication enabling your business processes. Integrating unified communications into your key business processes can help shorten processes and lead-times and support your teams to deliver a consistent, high quality service week in week out.
By helping you leverage the benefits of cloud computing through the provision of hosted business applications and communications platforms. We also ensure the performance, reliability and security of Wide Area Network (WAN) connectivity by leveraging next generation technologies, and through proactive managed services.
By providing managed hosting services we can take responsibility for hosting ebusiness applications or provide managed infrastructure hosting to ensure uptime, and provide the scalability to cope with peaks and troughs in demand without the need to invest in expensive additional infrastructure.
Enabling “user centric networking” we can work with you to develop an architectural approach that enables you to provide your employees with secure access to the systems and data they need from beyond the corporate firewall on any device. User centric networking will be key to supporting the future of work, and addressing the impact of the consumerisation of IT, increased mobility, and employee demands for greater flexibility in support of achieving a better work/life balance.
Kcom has helped Molson Coors achieve their ambitious growth plans through the implementation of SIP.
Domino's signed a three-year managed services deal with Kcom to provide all of their networking services.
Solution will dramatically improve communications, increase sales opportunities and provide a better working environment.
Michelmores decision to look for a new communications provider was originally due to its need for greater network bandwidth.
NHSBSA needed a solution that could handle a high volume of calls and provide significant cost savings.
Enabled the Force to save over £130,000 a year; money since reinvested in a leading edge voice over IP solution.
Providing, monitoring and managing a network that underpins the Trust's commitment to patient care.
Enabled significant improvements to patient services as well as major time and cost savings.
Kcom’s reliable and cost-effective services help Walker Morris achieve and retain customer satisfaction.