Training
Getting the most out of new technology.
It’s all very well implementing new technology but unless employees know how to make the most of it and use it properly you may not get the returns expected.
That’s why we think it’s vital that training is included as part of your implementation plan whenever possible.
Kcom has worked with several organisations to ensure that people have the right skills to use new tools and applications.
"Kcom provided project management expertise, end-user training and ‘floorwalkers’ following migration weekends to ensure that all went according to plan. “Working in IT, you get used to the fact that people only notice when things go wrong. Here my team, with Kcom’s help, scored a great success with the business because everything went right! The investment and effort created a big win,”
Mike Anderson, European Regional CIO, The Bank of New York Mellon.
“Training a police force is no easy task. Kcom came up with several bespoke tools to ease the path; it is not unusual for Kcom staff to be discussing IP phones while sitting on a custody site in a cell!”
Ian Davies, Projects and Customer Services Manager, North Wales Police
Flexible, customised and standard training courses are split into modules aimed at end users, day-to-day system support teams, and technical specialists (including certification advice). There is always something to suit your requirements.
If you would like to discuss your training requirements please contact the Kcom Training team on 01442 883879. We would be happy to advise you and decide what is most appropriate for your business.
