Telephone Services
Making it easy for customers to call you - and for you to generate more business.
From numbers that provide one simple, memorable point of contact to call handling that ensures calls are never lost, Kcom helps you stay in contact with your customers.
Features and benefits
And as you’d expect from Kcom, our quality range of local, 03, 08 and 09 numbers, International Freephone and call handling offers great benefits for your business.
- Local Presence Numbers – Enables your telephone numbers to follow you if you can’t reach the office, whether it’s due to an emergency situation such as fire, flood, snow or staff shortages, or simply an out-of-hours operation.
- 08/09/03 – Memorable numbers accessible nationwide, with a range of pricing plans. Whatever your requirements, our dedicated sales team will find you a service to match. Includes an ROI measurement service.
- International Freephone – Customers can call you for free, wherever they are in the world. Ideal if customer care is your first priority and your customer base is international.
- Call Handling – Interactive Voice Response (IVR) is a menu-driven system that automatically directs your customers to the right person to handle their enquiry, first time, every time. Saves time and money while helping to increase customer satisfaction.
- Network Call Recording – An intuitive and easy to use system that records and logs every inbound and outbound phone conversation. You’ll benefit from improved service; greater efficiency and productivity; better trained staff; and less risk of disputes or unhappy customers.
Discover solutions you need with the service you want. Call the team today on 0800 915 5226.
