Careers

Success stories

Here's what some of our current employees have to say about the career and personal development opportunities they've received while at the KCOM Group:

"I've been at KCOM for over six years and have had some excellent training and development during my time here. KCOM has helped my career development by retraining me in PRINCE2 project management methodology (foundation and practitioner) and subsequently the tailored developing management excellence course. I've also been lucky enough to be sponsored on the Executive MBA programme at Hull University Business School."
- Paul Murphy, Senior Project Manager, Group IT, Hull.

"I joined KCOM as an Advanced Modern Apprentice in 2003. I studied at Leeds College of Technology to achieve a National Award in Telecommunications. Once completing my Modern Apprenticeship I became a trainee and I'm currently studying at Wakefield College. KCOM has enabled me to carry on learning while working to help me achieve my goals of becoming a Switch Planning Engineer."
- James Hanlon, Trainee Switch Planning Engineer, Wakefield.

"After joining the company four years ago as a Modern Apprentice, I have developed a wide range of skills which have stood me in good stead in my trainee management role."
- Mark Blenkinsop, Trainee Property Co-ordinator, Hull.

"I started this job as a temporary measure, but was given the opportunity to progress and receive additional training. After just over 18 months I was running my own team."
- Liam Sharpe, Team Manager, KCOM Contact Centres, Hull.

"I began my career at KCOM some six years ago as a Customer Service Engineer moving on to a Senior Engineer role before recently becoming a Regional Engineering Team Leader. KCOM has provided an excellent career path and opportunities, not only with Nortel and Cisco technical training and manufacture accreditation but also external management training to help develop my new role."
- Chris Delahoyde, Regional Engineering Team Leader, Engineering and Network Operations, Field Engineering, Home Based.

"I started at KCOM as an account manager in 2002 and I am now Regional sales Manager for the south. Most companies are scared of internal recruitment, but KCOM is different. My line management built a development plan and a mentoring scheme around me in order for me to develop into my new role, with tough but achievable goals and targets."
- Colin Deamer, Regional Sales Manager, KC Business, Consumer and Partners, Sales - Regions, Milton Keynes.

"I came to KCOM fresh from University over four years ago, as a customer services consultant. Within six months, I began my management career in operations, managing people, then moved on to more strategic roles in Marketing and Customer Experience. Throughout the whole time, the company has shown great faith in me and has been committed to helping me develop my management skills and commercial knowledge. KCOM has given me the skills and confidence to tackle some very large scale projects in a new and innovative way. I have learnt to become inquisitive, challenging, hard working and collaborative; to not just accept the status quo and to always strive for the best. The philosophy here is to empower people, so that they go out to achieve their best and fulfil their potential. In my current job, I get to deal with a very wide range of issues that keep me on my feet and constantly growing personally and professionally. I have a lot more to learn, and new opportunities to go at, but am confident that KCOM will be there to support me."
- Paul Nickerson, Business Development Manager, KC Business, Consumer and Partners, E-Channel - Customer Experience, Exeter.

"I started my marketing career with KCOM in March 2004 as an Assistant Product Manager. Since then I have progressed through various Product Management roles to my current position as Marketing Programmes Manager within the Eclipse Internet part of the business. KCOM has been very supportive in developing my career to date and considering I have only been with the company for three years I feel that KCOM has invested significantly in my personal development and growing skills as a manager. I also think that if you are looking to shine and standout, this company is definitely one to give you a foot up the career ladder. I never thought I would get to where I am so quickly, and I am definitely grateful for the help KCOM has shown me."
- Rebecca Badby, Business Development Manager, KC Business, Consumer and Partners, Sales - E-Channel, Exeter.

"I began working at KCOM as Marketing Assistant and after just over a year was promoted to Marketing Executive. I have taken part in various training courses such as Kingston Academy, Writing for Digital Media and Exhibitions Masterclass which have all helped towards my progression."
- Claire Holmes, Marketing Executive, KC Business, Consumer and Partners, Marketing - Marketing Services, Hull.

"I have been at KCOM for over seven years, selling the Hull Colour and White Pages directories and Internet products. I started as a Trainee in Telesales, as I had no previous sales experience and through internal and external training courses progressed to a Field Sales Account Executive position. In the last few years with the help and support of my manager, I have been promoted again to a Senior Account Executive in the Publishing Services area of the business. A personal achievement of mine was earlier this year when I was nominated by the management team for the KCOM 'Employee of the year Award'. It was nice to know that although KCOM is a very large company, you do get recognition for the work and effort you put in."
- Clare Wilson, Senior Account Executive, Publishing Services, Hull.