Kingston Communications

• was established in 1904 - we have been around for 100 years

Our East Yorkshire business

• topped the OFTEL service awards for the 13th time in 2003
• handles 250 million calls per annum
• had the first fully all digital network, with all exchanges now equipped with ADSL
• was the world’s first commercial company to offer a completely interactive television service to both viewers and advertisers
• was the first to offer itemised billing
• used to offer drive-through payments!

Our Business Services unit

• won service supplier of the year 2002 - Scottish & Newcastle
• was EMEA best innovator - Nortel Networks

Our Contact Centres unit

• was the fastest growing call centre in the UK according to Marketing
• has a call centre employee who won "Front Line Customer Service Advisor of the Year" - National Customer Service Awards 2001

Our Publishing Services unit

• is currently in its 11th year of producing the Manx Telecom phone book and business directory
• invented the Golden Pages - forerunner to the Yellow Pages
• was the first UK directory producer to use full colour
• developed the first interactive TV directory

Kingston Communications – celebrating 100 years of communicating