Latest posts


16 August 2017 | By Tim Whitehead

Outcomes not capabilities

- how the IT RFP needs to change its focus


29 June 2017 | By Darryl Beckford

4 signs that the enterprise IT RFP procurement process is broken

Research shows that the IT RFP process does not reflect the modern, integrated approach needed to procure enterprise IT projects today


29 June 2017 | By Ruth Speakman

Enterprise IT RFP Procurement – Stifling innovation and the customer experience?

Is IT RFP procurement stifling innovation and the customer experience? A new KCOM report suggests that RFP processes are holding businesses …


21 June 2017 | By Ruth Speakman

IT RFPs undermine CIO innovation

KCOM’s analysis of IT RFPs has found that the success of enterprise IT projects is being thwarted by a procurement process that is no longer…


6 February 2017 | By Ruth Speakman

KCOM recognised by Cisco as top customer care partner for EMEAR in FY16

Our partnership with Cisco continues to flourish with this latest award win


30 November 2016 | By Ruth Speakman

KCOM achieves AWS Public Sector Partner status

Another chapter begins in our longstanding relationship with AWS.


15 August 2016 | By

Digital-driven customer experience: 2016 report

KCOM produces customer experience report in association with the CCA


10 August 2016 | By Ruth Speakman

KCOM wins customer service contract with Bupa

Today, we're celebrating being selected to deliver new communications technology for Bupa UK’s four contact centres and multiple satellite s…


28 July 2016 | By Ruth Speakman

"The market is just waking up to us as an organisation to watch" – Bill Halbert, CEO, sits down with Proactive Investors

KCOM's CEO sits down with Proactive Investors to discuss the shifting nature of our increasingly digital world.


10 August 2015

An award-winning year for KCOM

Our team sweeps partners awards season


5 May 2015

KCOM scoops two Cisco awards at Partner event in Montreal

Communications integrator announced as Cisco Collaboration Partner of Year for both UK & Ireland and EMEAR


12 November 2014

KCOM re-signs framework agreement to deliver voice services in Scotland

Communications specialist KCOM has been awarded a contract by the Scottish Government for their Fixed Telephony Services Framework Agreement…

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