Connected Thinking
Insight & opinion to help you plan for tomorrow
Posts Tagged ‘customer interaction’
Listen to your customers and answer their needs. Dont innovate for the sake of it.
Losing £30 on a bad pair of jeans we can cope with but in business the cost of a bad buy is a lot higher.
The Kcom channel team has been thinking about the key trends that will affect the sector in 2012 – Part three.
The Kcom channel team has been thinking about the key trends that will affect the sector in 2012 – Part two.
The Kcom channel team has been thinking about the key trends that will affect the sector in 2012.
A group of eleven employees from the Kcom Hemel Hempstead office travelled to Grove House Hospice in St Albans to provide some local support to our Group Charity of Partner the Year, Help the Hospices.
Fixed – Mobile Convergence. Fad or not?
Can the August riots teach businesses how to use social media more effectively?
High – 5 Connected thoughts – tips & insights; cunningly devised to offer a little inspiration in a connected world: Five most WANted
We are all used to BYO restaurants, but BYOD organisations? Brian takes a look at how issuing and supporting mobile devices for employees is changing…
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High-5 Connected Thoughts
Tips & Insights; cunningly devised to offer a little inspiration in a connected world
- Five easy pieces for managing the changing contact centre caller
- Five most WANted
- Select from the following 5 options – self-service contact centres
- Five glimpses of the future
- Five ways of looking at Video Conferencing
Polls
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