Connected Thinking
Insight & opinion to help you plan for tomorrow
Posts Tagged ‘Innovation’
Listen to your customers and answer their needs. Dont innovate for the sake of it.
Kcom recently took part in a panel debate on Public, Private and Hybrid Cloud Models at Convergence Summit North and we have decided to share some key pointers with you.
Losing £30 on a bad pair of jeans we can cope with but in business the cost of a bad buy is a lot higher.
The Kcom channel team has been thinking about the key trends that will affect the sector in 2012 – Part three.
The Kcom channel team has been thinking about the key trends that will affect the sector in 2012.
Would you rather voice automation or to speak to a person in order to help solve an issue?
Analyst predictions from the cloud. Is 2012 going to be the year of Cloud?
How much time, or resource, can you afford to allocate to thinking about the future?
Fixed – Mobile Convergence. Fad or not?
Can the August riots teach businesses how to use social media more effectively?
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High-5 Connected Thoughts
Tips & Insights; cunningly devised to offer a little inspiration in a connected world
- Five easy pieces for managing the changing contact centre caller
- Five most WANted
- Select from the following 5 options – self-service contact centres
- Five glimpses of the future
- Five ways of looking at Video Conferencing
Polls
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