Time Related Charges

 

Click the heading to access the required details:

Standard Time Related Charges

Category 1 - Labour (Per Hour)

Category 2 - Repayment Works

Category 3 - Supplementary Work On Overtime

Call Out Charges

Visit Charge

14/10/05 - 002

Standard Time Related Charges

Based on average hourly rates including overheads.

Category 1 ~ For work where there are no standard charges.

Category 2 ~ Repayment works - TRC plus stores, materials and direct expenses costs.

Category 3 ~ Supplementary charge for work where there are standard charges, performed outside normal hours.

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Category 1 - Labour (Per Hour)

01/03/04

Repair of faults relating to
PSTN, ISDN2 & Superway services
within a customers curtilage

Repair of faults relating to
all other services including
switches, voice wiring etc

Planning & Advisory

Exc. VAT

Inc. VAT

Exc. VAT

Inc. VAT

Exc. VAT

Inc. VAT

Standard Inclusive Charge (No Overtime)

£50.00

£58.75

£45.00

£52.88

£50.00

£58.75

Overtime: Monday-Saturday

£55.00

£64.63

£67.50

£79.31

£55.00

£64.63

Overtime: Sunday

£55.00

£64.63

£90.00

£105.75

£55.00

£64.63

Overtime: Bank & Public Holidays

£55.00

£64.63

£90.00

£105.75

£55.00

£64.63

Minimum Period Charged

1 hour

1 hour

1 hour

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Category 2 - Repayment Works

 

Rate Charged

Labour

As Above

Plus, Materials

Current prices + 15%

Plus, Direct Expenses, Hire of Plant etc.

Current prices + 15%

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Category 3 - Supplementary Work On Overtime

02/01/02

Proportion Of Category 1 Standard Inclusive Charge
For All Business & Residential Works

Monday-Saturday

75%

Sunday

100%

Bank and Public Holidays

125%

The appropriate standard charge (if any) will be payable in addition.

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Call Out Charges - Business Customers

Time of Visit *
14/10/05

Visit Charge
(For Each Site Visit)

Hourly Rate

Minimum Hours

Minimum Charge

Exc. VAT

Inc. VAT

Exc. VAT

Inc. VAT

Exc. VAT

Inc. VAT

Out Of Hours ~ Monday to Saturday

£50.00

£58.75

£80.00

£94.00

3

£290.00

£340.75

Sunday & Bank Holidays

£70.00

£82.25

£110.00

£129.25

3

£400.00

£470.00

Aborted visit made during normal hours,
where no fault was found with Kingston equipment

£35.00

£41.13

£50.00

£58.75

1

£85.00

£99.88

Engineer Site Visit for relocation / renewal of telephone cable

£35.00

£41.13

£50.00

£58.75

1

£85.00

£99.88

*Normal hours of business for business customers are Monday to Saturday, 8am to 6pm.

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Visit Charge

01/05/02

Exc. VAT

Inc. VAT

Standard Visit Charge

£20.00

£23.50

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