Ordinary Lines

Ordinary Lines

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01/10/08 - 005

Service Description

A telephone line is installed in the customer premises, which is capable of incoming and outgoing calls.
Two call packages are available. The Local Package includes line rental and Local Calls¹. The UK National Package includes line rental and UK national geographic calls².

If the UK National option is selected, customers with multiple lines on the same number must take the UK National option on all of these lines.
For new installations the lead-time is 6 working days for business customers, from acceptance of application.
All customers receive one directory entry in ordinary type as part of their KC line rental.

1 Applies to directly dialled calls only. Includes calls to chargebands K and A1. ISDN data calls are specifically excluded, along with calls to Chargeband: L. Subject to Fair Usage Policy.
2 Includes directly dialled calls to 01, 02 & 03 numbers only. Local ISDN data calls are specifically excluded, along with calls to Chargeband: L. Subject to Fair Usage Policy.

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Charging Structure

01/10/08		Annual Rental
		Connection Charge		Annual Rental
		Exc. VAT	Inc. VAT	Exc. VAT	Inc. VAT
Analogue Local Line Only	Paid via Direct Debit	£144.00	£169.20	*£196.08*	*£230.39*
Analogue Local Line Only	Paid Via Invoice	£144.00	£169.20	*£208.08*	*£244.49*
Analogue UK National, Line Only	Paid via Direct Debit	£144.00	£169.20	£250.08	£293.84
Analogue UK National, Line Only	Paid Via Invoice	£144.00	£169.20	£262.08	£307.94

01/04/04		Connection Charge		Annual Rental
		Exc. VAT	Inc. VAT	Exc. VAT	Inc. VAT
Conversion from Business Superway to Analogue		£68.00	£79.90	One of above
Conversion from ISDN2 / 2e to Analogue	Current premises	£68.00	£79.90	One of above
	After a move to a new premises	£68.00	£79.90	One of above
Installations Taken Over (With no alterations)		£20.00	£23.50	One of above
Ex-directory Rental per Exchange Line		£0.00

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Notes

In certain circumstances, where extensive new construction is required in order to provide a customer with telephone service, additional charges may apply.
The annual rental charge includes all network apparatus up to and including the Network Termination Point. An additional annual rental charge of £18.00 exc. VAT (£21.15 inc. VAT) (Business) will be raised where a basic telephone or a termination is provided.
All applications are subject to a credit check and a security deposit may be required. See separate Security Deposit booklet for further information.
The take over charge is as stated above, provided that no additional work or visit is required. If additional work or a visit is required the customer will be charged the standard connection fee as shown above, and not the take over fee.
When selecting UK National, the inclusive calls are not itemised on the customers account.

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Annual Rental