Kingston Centrex |
Click the heading to access the required details:
16/01/08 - 009
Kingston Centrex provides business customers with a fully managed telephony solution that can enhance or replace their traditional telephone system.
As Centrex is a managed service, all calls must be carried and connected by Kingston Communications. Customers wishing to use alternative operators for calls must consider an alternative solution to Centrex.
The connection of same site PBXs or other switching devices to Kingston Centrex extensions is not permitted.
Calling Line Identity Withhold, Kingston Centrex Take-overs, Socket Conversion, Alternatively Routed Kingston Centrex lines, Restriction of service at customer’s request, Kingston Discount Schemes, Ceased Number Interception are all available at standard Kingston Communications published prices in association with Kingston Centrex.
Customer training is available for Kingston Centrex. Please contact the Sales office for details.
Customers PBXs can be integrated into a Centrex solution managed by KC, via a DPNSS (Private Circuit). The circuit will carry DPNSS signaling, and the customer switch must therefore support this signaling. The customer will be responsible for the cost of procurement, installation, and maintenance of a 30 channel DPNSS interface card on his switch.
Kingston Communications will provide the digital circuit in accordance with the appropriate tariff set out in the Private Circuit section.
Tariffs for Kingston Centrex include a one-off connection charge per extension, plus a monthly rental per extension.
Exchange lines for Kingston Centrex extensions are provided on a 1:1 ratio. The connection and rental charges for these lines are included in the Kingston Centrex connection and rental charges.
Bands |
Connection |
Monthly Rental Per Line |
||||||||
1 Year |
3 Year |
5 Year |
7 Year |
|||||||
Exc. VAT |
Inc. VAT |
Exc. VAT |
Inc. VAT |
Exc. VAT |
Inc. VAT |
Exc. VAT |
Inc. VAT |
Exc. VAT |
Inc. VAT |
|
2 - 9 |
£46.00 |
£54.05 |
£17.50 |
£20.56 |
£16.50 |
£19.39 |
£15.50 |
£18.21 |
N/A |
|
10 - 29 |
£36.00 |
£42.30 |
£15.00 |
£17.63 |
£11.92 |
£14.00 |
£11.50 |
£13.51 |
N/A |
|
30 - 99 |
£25.50 |
£29.96 |
£13.75 |
£16.16 |
£11.00 |
£12.93 |
£10.50 |
£12.34 |
N/A |
|
100 - 199 |
£15.50 |
£18.21 |
£12.50 |
£14.69 |
£9.75 |
£11.46 |
£9.25 |
£10.87 |
N/A |
|
200 - 499 |
£13.00 |
£15.28 |
£11.50 |
£13.51 |
£8.75 |
£10.28 |
£8.25 |
£9.69 |
N/A |
|
500 - 999 |
£13.00 |
£15.28 |
£9.75 |
£11.46 |
£7.25 |
£8.52 |
£6.75 |
£7.93 |
N/A |
|
1000 - 2499 |
£13.00 |
£15.28 |
£8.50 |
£9.99 |
£6.50 |
£7.64 |
£6.00 |
£7.05 |
£5.25 |
£6.17 |
2500+ |
£13.00 |
£15.28 |
N/A |
N/A |
£5.25 |
£6.17 |
£4.75 |
£5.58 |
||
4000+ |
£13.00 |
£15.28 |
N/A |
N/A |
N/A |
£4.25 |
£4.99 |
|||
| 31/08/07 | Rental
per Month
|
|
exc. VAT |
inc. VAT |
|
Centrex Analogue Circuit |
5.25 |
6.17 |
There is no connection charge associated with this product.
Notes:
a) Prices do not include telephone apparatus and CPE wiring.Charge |
|
| Initial CPE Wiring | POA
- Subject to Survey |
Extension: A port, presented at the network termination point (NTP) from which the customer can wire to a line jack unit (LJU) serving a telephone handset or similar device.
Conversion from Centrex to ISDN
The following charges are incurred when converting from Centrex to ISDN:
Change of Tariff fee + Conversion of Analogue to ISDN fee. Any additional work or moves will be charged at the full appropriate installation cost for ISDN. Appropriate rental charges apply. Retention of Centrex numbers will incur the relevant 'number break out' charges.
Conversion from Centrex to Analogue
The following charge is incurred when converting from Centrex to analogue:
Change of Tariff Fee. Any additional work or moves will be charged at the full appropriate installation cost for Analogue. Appropriate rental charges apply. Retention of Centrex numbers will incur the relevant 'number break out' charges.
Contracts for Kingston Centrex are available with Initial Periods of one, three, and five years.
Cancellation - one-year contracts
Customers who cancel within the first year will be charged for all outstanding rentals to the end of the Initial Period.
Cancellation - three and five-year contracts
Customers with three and five year contracts who cancel within one year will be charged for all outstanding rentals to the end of the first year, plus 50% of the contract value from the end of the first year to the end of the Initial Period.
Customers with three and five year contracts who cancel after the first year will be charged for all outstanding rentals to the end of the that year, plus 50% of the contract value from the end of that year to the end of the Initial Period.
Internal Moves relate to physical moves rather than programming changes and this usually requires a visit from a Kingston Communications engineer. If a new extension was needed or if a socket had to be moved it would be classed as a move rather than a change.
Internal
Move 15/04/03 |
Charge |
|
Exc. VAT |
Inc. VAT |
|
| Price per move (up to 15m): | £48.00 |
£56.40 |
Changes refer to programming changes that a customer may need, for example, hunt groups, bypass numbers, multiple pick-up groups, re-numberings, remote diversions, abbreviated dialling numbers or outgoing call barring adding to a line.
The charge given below is applied on a per event basis for any programming changes to a customer’s Kingston Centrex service.
The customer is allotted an Initial Period of one month after Ready For Service date free of charge for changes, after which, all events become chargeable at the tariff below.
01/04/06 |
Set-Up Charge |
Annual
Rental |
||
Exc.
VAT |
Inc.
VAT |
Exc. VAT |
Inc. VAT |
|
Centrex Number Break-Out* |
£12.00 |
£14.10 |
£18.00 |
£21.15 |
No.
of Events 15/04/03 |
Charge |
|
| Exc. VAT | Inc. VAT | |
1
- 2 |
£16.50 |
£19.39 |
3
- 10 |
£11.00 |
£12.93 |
11
- 20 |
£5.50 |
£6.46 |
21
+ |
£2.25 |
£2.64 |
Kingston BusinessCare is offered for all Kingston Centrex lines at no extra cost and offers a 10 working hour time to repair, where working hours are defined as a period of one hour occurring between 8.00am and 6.00pm, Monday to Saturday, except Public Holidays.
Alternatively, Kingston Centrex customers may prefer fuller cover by subscribing to the Kingston BusinessCare Plus service, which offers a target 5-clock hour fault repair for a quarterly rental charge. BusinessCare Plus operates 24 hours per day, 7 days per week including Public Holidays..
At no additional charge the following options are available to Kingston Centrex customers:
CIL |
Connection |
Monthly Rental Per Site |
||
Exc. VAT |
Inc. VAT |
Exc. VAT |
Inc. VAT |
|
Option 1 * |
£315.00 |
£370.13 |
£27.00 |
£31.73 |
*Option 1 is available to customer sites who have a compatible call management (logging) system.
The following equipment can be supplied on payment of additional charges:.
Operator
Console |
Connection |
Monthly Rental |
||
Exc. VAT |
Inc. VAT |
Exc. VAT |
Inc. VAT |
|
Attendant console - No Longer Available For New Supply |
£265.00 |
£311.38 |
£54.00 |
£63.45 |
Note: This includes ISDN access line and terminal adapter.
15/04/04 |
One-Off Charge |
|
Exc. VAT |
Inc. VAT |
|
| Line Restore / Removal of TOS | £20.00 |
£23.50 |
Type
of Telephone / Featurephone 01/11/05 |
Monthly
Rental Per Unit |
||||||
1
Year |
3
Year |
5
Year |
|||||
Exc.
VAT |
Inc.
VAT |
Exc.
VAT |
Inc.
VAT |
Exc.
VAT |
Inc.
VAT |
||
| Ascom Berkshire TeamLink (TL10) | Not available for new supply |
£10.00 |
£11.75 |
£6.50 |
£7.64 |
£4.00 |
£4.70 |
| Ascom Berkshire TeamLink (TL24) | £15.00 |
£17.63 |
£7.50 |
£8.81 |
£4.50 |
£5.29 |
|
| Ascom Berkshire TeamLink (TL44) | £20.00 |
£23.50 |
£9.50 |
£11.16 |
£5.50 |
£6.46 |
|
| Additional TeamLink Controllers (TLC) | £2.50 |
£2.94 |
£2.50 |
£2.94 |
£1.50 |
£1.76 |
|
.
Removal
Charge 15/04/03 |
Exc.
VAT |
Inc.
VAT |
| Per unit, removal charge | £35.00 |
£41.13 |
Notes:
1. The pricing for TL10, TL24 & TL44 includes the price of 1 x TeamLink Controller (TLC).
2. The TL24 and TL44 may require an additional TeamLink Controller dependent on the number of lines to be monitored.
3. Early termination - if a customer wishes to terminate the use of a TL unit prior to the end of their initial contract period, and provided that they are not faulty, such termination will incur the charge detailed above, per unit removal charge.