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Customers
with Additional Requirements |
Click the heading to access the required details:
Customers With Additional Requirements
12/09/08 - 003
Talking over the telephone is not always as simple as some people think. Problems with sight, hearing, mobility and dexterity may prevent or impair people using today’s communication channels. Therefore, Kingston Communications offers a range of products to assist its customers with individual needs, in the hope that these will enable all of our customers to communicate easily and effectively.
People who are hard of hearing may be exempt from rental and installation charges for a small extension bell. They may need to have specific types of connections in their home to be able to use the products listed below. Information on eligibility and necessary equipment is available from our Customer Care Section.
Small
Extension Bell 50E
Available
only to customers who rent a telephone from Kingston Communications. It provides
additional ringing - the same effect as two telephones ringing at once.
Large
Extension Bell 50D All Weather
Available
only to customers who rent a telephone from Kingston Communications. It provides
additional ringing - the same effect as two telephones ringing at once.
Teleflash
with Loud Ringer
Allows the
user to both see and hear when the phone rings. Ideal for the hard of hearing,
it can be set to a flashing light, a loud ring or both.
The Teleflash is mains powered and has a self adhesive audio-sensor which adheres simply to any phone up to 5 metres away.
Tone Caller (OBSOLETE)
It provides additional volume when the telephone rings, and plugs into a socket which needs a modern plug in socket and double adapter.
|
Bells |
Connection Charge |
Annual Rental |
||
|
Exc. VAT |
Inc. VAT |
Exc. VAT |
Inc. VAT |
|
|
1. Small Extension Bell* |
£20.00 |
£23.50 |
£5.40 |
£6.35 |
|
2. Large Extension Bell* |
£20.00 |
£23.50 |
£5.40 |
£6.35 |
|
3. Teleflash With Loud Ringer |
N/A |
£15.00 |
£17.63 |
|
|
4. Tone Caller (OBSOLETE)* |
£16.00 |
£18.80 |
£5.00 |
£5.88 |
* An additional visit charge may be applicable, see the time related charges section for this charge. If customers are hard of hearing they may be exempt from the rental and installation charges. Please contact Customer Care for further information on eligibility.
Kingston
Big Button Telephone
The
Kingston big button telephone’s main advantage for sight impaired customers
is its’ large button keypad. It also has an adjustable volume ringer and adjustable
speech amplification for people with hearing difficulties. In addition it has
three ‘one touch’ direct memories and ten ‘dual touch’ indirect memories to
make dialling frequently used numbers easier. It also has a call indicator light,
which flashes when the phone is ringing.
Other standard features of this phone are:
Converse 320 (OBSOLETE)
The
Converse 320 telephone is designed to help people with a number of difficulties.
For people with manual dexterity problems the phone has on hook dialling and
a 20 number memory, which should make dialling frequently used numbers easier.
The
telephone has speech amplification for incoming calls and an inductive coupler
to assist people with hearing aids. It also has a call indicator light, which
flashes when the phone is ringing.
It has the following additional features as standard:
The added benefit of this product is that you can also plug in a headset.
Audioline
33 Telephone (OBSOLETE)
The
Audioline 33 big button telephone’s main advantage for sight impaired people
is it’s large button keypad and its four interchangeable coloured keypad inserts,
which enables the user to choose the background colour which assists them the
most. It has an inductive coupler and adjustable ringer for people with hearing
difficulties. In addition it has three ‘one touch’ direct memories and ten ‘dual
touch’ indirect memories to make dialling frequently used numbers easier.
| Telephones |
Annual Rental |
||
| Exc. VAT |
Inc.
VAT |
||
| 1. Kts Bits Phone For Minicoms | £14.40 | £16.92 | |
| 2. Kingston Big Button | £18.00 | £21.15 | |
| 3. Converse 1300 | £27.00 | £31.73 | |
| Converse 325 (Obsolete) | £27.00 | £31.73 | |
| Converse 320 (OBSOLETE) | £27.00 | £31.73 | |
| Converse 320 with Headset (OBSOLETE) | £43.80 | £51.47 | |
| Audioline 33 Big Button (OBSOLETE) | £15.00
|
17.63
|
|
| Converse 200 Loud Ring (OBSOLETE) Incoming And Faint Speech Amplification | £16.40
|
£19.27
|
|
| Converse 300 As Above (OBSOLETE) With Full Handsfree And LCD | £24.00
|
£28.20
|
|
| Converse 300 (OBSOLETE) With Extra Earpiece | £26.00
|
£30.55
|
|
| Converse 300 (OBSOLETE) With Headset | £45.00
|
£52.88
|
|
| BT Tribune E21 (OBSOLETE) | £16.40
|
£19.27
|
|
| BT Tribune E22 (OBSOLETE) | £16.40
|
£19.27
|
|
| Mybelle (OBSOLETE) Big Button, Amplification & Light | £15.00
|
£17.63
|
|
Profoundly deaf and speech-impaired people can communicate using textphones (an electronic keyboard and screen). You type a message to another person with similar equipment and both incoming and outgoing messages are displayed on the screen.
Alternatively, a profoundly deaf person can communicate with a hearing person and vice versa, without both parties having to have special text phones. This can be done by using either the National Telephone Relay Service ‘TypeTalk’ or alternatively Kingston Communications operators (for local calls). The operators relay messages between the hearing and the deaf person, using voice and a text phone.
Minicom
5000 (OBSOLETE)
This
is the basic text telephone with printing option. A printer port gives the option
of connecting an external printer. It has 50 easy touch keys and a number of
function keys to make using the Minicom 5000 that little bit easier.
Minicom
7000 (OBSOLETE)
The
Minicom 7000 has a number of advanced features to the Minicom 5000. The most
prominent difference being that it has an inbuilt answering machine which records
incoming messages, if the user is out or unable to get to the telephone.
Minicom
7000 Plus (OBSOLETE)
Very
similar to the Minicom 7000, however the Plus has a built in 24 character printer.
Uniphone
1150
This is
an all in one telephone that every one can use. It can be used for both voice
and text, eliminating the need for separate equipment in the home or office.
The Uniphone also incorporates an auto answer facility which takes text telephone
messages when you are out or unavailable.
Minicom
Compact Portable Text Terminal
The uniqueness
of the Minicom Compact is that it’s completely portable.
|
Text
Terminals |
Annual
Rental |
|
|
Exc.
VAT |
Inc.
VAT |
|
| 1. Minicom 5000 (Supersedes Minicom V) (OBSOLETE) |
£102.00 |
£119.85 |
| 2. Minicom 7000 (Supersedes Minicom VII) (OBSOLETE) |
£114.00 |
£133.95 |
| 3. Minicom 7000 Plus (Supersedes Supertel) (OBSOLETE) |
£123.00 |
£144.53 |
| 4. Uniphone 1150 Text Terminal |
£85.20 |
£100.11 |
| 5. Minicom Compact Portable Text Terminal |
£94.20 |
£110.69 |
| 6. Minicom ‘V’ Supercom Text Terminal (OBSOLETE) |
£91.00 |
£106.93 |
| 7. Minicom ‘VII’ Supercom Text Terminal (OBSOLETE) |
£110.00 |
£129.25 |
| 8. Minicom Supertel (OBSOLETE) |
£123.00 |
£144.53 |
People who have a medical condition preventing them from using a telephone directory may be exempt from the charges incurred for using directory enquiries.
If they are registered blind or partially sighted this will be sufficient to qualify for the free service. Otherwise, you will need to have your district nurse, social worker or someone from a recognised caring group complete the form for you. Further information on this service is available from Kingston Communications.
How To Use An Inductive Coupler
If you use a behind the ear hearing aid you should hold the telephone in the normal manner and move the switch on your aid to the ‘T’ position. You should then adjust the position of the telephone ear-piece to get the clearest sound.
Public Payphones In The Kingston Communications Area
All public payphones are fitted with inductive couplers.