Residential Non-Geographic Call Charges

 

Click the heading to access the required details:

Call Charges to Mobile Phones - Residential

Call Charges to Personal Numbers (numbers starting 07)

Fixed Fee Call Charges (numbers starting 07 & 09)

Special Service Call Charges (numbers starting 07, 08 & 09)

Premium Rate Calls (numbers starting 09)

Multimedia Services (numbers starting 08)

Internet Services (numbers starting 08)

Time Periods

Notes

16/06/09 - 024

Call Charges to Personal Numbers ‡

Code
01/12/08

Daytime

Evening

Weekend

Exc. VAT

Inc. VAT

Exc. VAT

Inc. VAT

Exc. VAT

Inc. VAT

PN01

4.20

4.83

4.20

4.83

4.20

4.83

PN02

14.22

16.35

8.38

9.64

8.38

9.64

PN03

20.43

23.49

13.62

15.66

6.81

7.83

PN04

22.98

26.43

15.32

17.62

7.66

8.81

PN05

26.42

30.38

16.85

19.38

8.04

9.25

PN06

31.91

36.70

21.27

24.46

10.63

12.22

PN07

42.55

48.93

42.55

48.93

42.55

48.93
PN08
41.70
47.96
33.19
38.17
33.19
38.17
PN09
22.13
25.45
22.13
25.45
22.13
25.45
PN10
14.47
16.64
14.47
16.64
14.47
16.64
PN11
17.02
19.57
17.02
19.57
17.02
19.57
PN13
17.00
19.55
17.00
19.55
17.00
19.55
PN14
20.00
23.00
20.00
23.00
20.00
23.00
PN15
29.79
34.26
29.79
34.26
29.79
34.26
PN16
33.19
38.17
24.68
28.38
24.68
28.38
PN17
22.979
26.43
22.979
26.43
22.979
26.43
PN18
33.191
38.17
33.191
38.17
33.191
38.17
PN19
25.106
28.87
25.106
28.87
25.106
28.87
PN20
11.064
12.72
11.064
12.72
11.064
12.72
PN21
11.915
13.70
11.915
13.70
11.915
13.70
PN22
12.766
14.68
12.766
14.68
12.766
14.68
PN23
13.617
15.66
13.617
15.66
13.617
15.66
PN24
8.510
9.79
8.510
9.79
8.510
9.79
PN25
20.425
23.49
20.425
23.49
20.425
23.49
PN26
35.00
40.25
35.00
40.25
35.00
40.25

For call calculation purposes points 1, 2 and 3 apply. Click Here for further details

Calls Charged by Fixed Fee and Timed Duration

Where the fixed fee and duration charge both apply from the start of the call:

Code
01/12/08

Daytime

Evening

Weekend

Fixed Fee

Exc. VAT

Inc. VAT

Exc. VAT

Inc. VAT

Exc. VAT

Inc. VAT

Exc. VAT

Inc. VAT

PN12

3.360

3.86

0.850

0.98

0.850

0.98

42.60

48.99

See below for time period tables.

Please refer to the NNG section to determine the correct code for the number you are calling. Calls charges are based on the number called, not the operator.

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Fixed Fee Call Charges‡

Fixed Fee Call Charges
01/12/08

Call Charge (Pence Per Call)

Daytime

Evening / Weekend

Code

Type Of Call / Destination

Exc. VAT

Inc. VAT

Exc. VAT

Inc. VAT

FC00
 Fixed Fee (Specialised Services)
5.1
5.87
5.1
5.87
FC01
Fixed Fee (Premium Rate Services)

8.6

9.89

8.6

9.89
FC02
 Fixed Fee (Premium Rate Services)
12.7
14.61
12.7
14.61
 FC03
Fixed Charge (Paging Services)

15.8

18.17

15.8

18.17
FC04
 Fixed Fee (Premium Rate Services)
17.0
19.55
17.0
19.55
 FC05
Fixed Charge (Premium Rate Services)

21.0

24.15

21.0

24.15

FC06

Fixed Charge (Paging Services)

21.3

24.50

11.5

13.23

FC07

Fixed Charge (Paging Services)

21.7

24.96

21.7

24.96

FC08

Fixed Charge (Premium Rate Services)

25.6

29.44

25.6

29.44
FC09
Fixed Fee (Premium Rate Services)
29.7
34.16
29.7
34.16
FC10
Fixed Fee (Premium Rate Services)
34.0
39.10
34.0
39.10
FC11
Fixed Charge (Paging Services)

36.2

41.63

36.2

41.63
FC12
Fixed Fee (Premium Rate Services)

38.2

43.93

38.2

43.93

FC13

Fixed Fee (Premium Rate Services)

42.0

48.30

42.0

48.30
FC14
Fixed Fee (Premium Rate Services)

51.1

58.77

51.1

58.77
FC15
Fixed Fee (Premium Rate Services)

63.9

73.49

63.9

73.49
FC16
 Fixed Fee (Premium Rate Services)
76.6
88.09
76.6
88.09
FC17
Fixed Fee (Premium Rate Services)

85.2

97.98

85.2

97.98
FC18
 Fixed Fee (Premium Rate Services)
127.7
146.86
127.7
146.86
FC19
 Fixed Fee (Premium Rate Services)
68.1
78.32
68.1
78.32
FC20
 Fixed Fee (Premium Rate Services)
102.2
117.53
102.2
117.53
FC21
 Fixed Fee (Premium Rate Services)
106.4
122.36
106.4
122.36
FC22
 Fixed Fee (Premium Rate Services)
110.7
127.31
110.7
127.31
FC23
 Fixed Fee (Premium Rate Services)
8.50
9.78
8.50
9.78
FC24
 Fixed Fee (Premium Rate Services)
4.20
4.83
4.20
4.83
FC25
 Fixed Fee (Premium Rate Services)
55.30
63.60
55.30
63.60
FC26
 Fixed Fee (Premium Rate Services)
8.50
9.78
8.50
9.78
FC27
 Fixed Fee (Premium Rate Services)
72.30
83.15
72.30
83.15

See below for time period tables.

Please refer to the NNG section to determine the correct code for the number you are calling. Calls charges are based on the number called, not the operator.

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Special Service Call Charges

Special Service Call Charges =
01/12/08
Call Charge (Pence Per Minute)

Daytime

Evening

Weekend

Code

Type Of Call / Destination

Exc. VAT

Inc. VAT

Exc. VAT

Inc. VAT

Exc. VAT

Inc. VAT

S1
Information Services

12.60

14.49

12.60

14.49

12.60

14.49
S10
Message Services

10.70

12.31

6.20

7.13

3.27

3.76
S18
Special Services: Basic Rate

3.36

3.86

1.26

1.45

0.85

0.98

S23

Pagers and Voice Messaging Services

4.12

4.74

2.72

3.13

2.13

2.45
S24
Special Services: Higher Rate

6.73

7.74

3.36

3.86

1.70

1.96
NF

Number Free of Charge

No Charge at any time

LC
Kingston Low-Call

2.50

2.88

1.07

1.23

0.72

0.83
IP01
 Calls to New Voice Services*

4.16

4.78

1.70

1.96

1.00

1.15

For call calculation purposes points 1, 2 and 3 apply. Click Here for further details

See below for time period tables.

Please refer to the NNG section to determine the correct code for the number you are calling. Calls charges are based on the number called, not the operator.

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Premium Rate Calls

Premium Rate Call Charges
01/12/08

Call Charge (Pence Per Minute)

At All Times

Code
Description

Exc. VAT

Inc. VAT

PR00

Premium Rate Services

4.255

4.89

PR01

Premium Rate Services

8.510

9.79

PR02

Premium Rate Services

12.765

14.68

PR03

Premium Rate Services

17.021

19.57

PR04

Premium Rate Services

21.276

24.47

PR05

Premium Rate Services

25.531

29.36

PR06

Premium Rate Services

29.787

34.26

PR07

Premium Rate Services

34.042

39.15

PR08

Premium Rate Services

38.287

44.03

PR09

Premium Rate Services

41.700

47.96

PR10

Premium Rate Services

42.553

48.94

PR11

Premium Rate Services

46.808

53.83

PR12

Premium Rate Services

51.063

58.72

PR13

Premium Rate Services

55.319

63.62

PR14

Premium Rate Services

59.574

68.51

PR15

Premium Rate Services

63.829

73.40

PR16

Premium Rate Services

68.085

78.30

PR17

Premium Rate Services

72.340

83.19

PR18

Premium Rate Services

76.595

88.08

PR19

Premium Rate Services

80.851

92.98

PR20

Premium Rate Services

85.106

97.87

PR21

Premium Rate Services

93.617

107.66

PR22

Premium Rate Services

102.127

117.45

PR23

Premium Rate Services

110.638

127.23

PR24

Premium Rate Services

119.148

137.02

PR25

Premium Rate Services

127.650

146.80
PR26

Premium Rate Services

11.064
12.72
PR27

Premium Rate Services

15.319
17.62
PR28
Premium Rate Services
106.383
122.34
PR33
Premium Rate Services
5.106
5.87
PR34
Premium Rate Services
5.957
6.85
PR35
Premium Rate Services
6.808
7.83
PR36
Premium Rate Services
7.659
8.81

For call calculation purposes points 1, 2 and 3 apply. Click Here for further details

Code
01/12/08

Call Charge (Pence Per Minute) =

Daytime

Evening

Weekend

Exc. VAT

Inc. VAT

Exc. VAT

Inc. VAT

Exc. VAT

Inc. VAT

PS01

4.211

4.84

2.112

2.43

1.70

1.96

PS02

5.11

5.88

2.13

2.45

2.13

2.45

PS03

31.91

36.70

21.27

24.46

10.63

12.22

PS04

34.93

40.17

24.10

27.72

24.10

27.72

PS05

41.70

47.96

33.19

38.17

33.19

38.17

PS06

42.55

48.93

38.30

44.05

38.30

44.05
PS07
23.83
27.40
11.91
13.70
11.91
13.70
PS08
46.81
53.83
29.79
34.26
29.79
34.26
PR32
6.73
7.74
3.36
3.86
1.27
1.46

For call calculation purposes points 1, 2 and 3 apply. Click Here for further details

Calls Charged by Fixed Fee and Timed Duration

Where the fixed fee is charged for the first sixty seconds of the call (or part thereof), and the duration charge applies following the first sixty seconds:

Chargeband
01/12/08

Fixed Fee

Pence Per Minute

At All Times

At All Times

Exc. VAT

Inc. VAT

Exc. VAT

Inc. VAT

PR29

51.00

58.65

51.063

58.72

PR30

42.50

48.88

42.553

48.94

PR31

38.30

44.05

38.297

44.04

PR37

8.80

10.12

8.766

10.08

See below for time period tables.

Please refer to the NNG section to determine the correct code for the number you are calling. Calls charges are based on the number called, not the operator.

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Multimedia Services

Code
01/12/08

    Call Charge (Pence Per Minute) =
Daytime
Evening

Weekend

Exc. VAT
Inc. VAT
Exc. VAT
Inc. VAT

Exc. VAT

Inc. VAT

MM01

0.851

0.98

0.851

0.98

0.851

0.98

MM02

1.702

1.96

1.702

1.96

1.702

1.96

MM03

2.553

2.94

2.553

2.94

2.553

2.94

MM04

3.404

3.91

3.404

3.91

3.404

3.91

MM05

4.255

4.89

4.255

4.89

4.255

4.89

MM06

5.106

5.87

5.106

5.87

5.106

5.87

MM07

5.957

6.85

5.957

6.85

5.957

6.85

MM08

6.808

7.83

6.808

7.83

6.808

7.83

MM09

7.659

8.81

7.659

8.81

7.659

8.81

MM10

8.510

9.79

8.510

9.79

8.510

9.79
MM11
1.702
1.96
0.851
0.98
0.851
0.98
MM12
2.553
2.94
1.702
1.96
0.851
0.98
MM13
3.361
3.87
0.851
0.98
0.851
0.98
MM14
3.361
3.87
1.268
1.46
0.851
0.98
MM15
4.211
4.84
2.112
2.43
1.702
1.96
MM16
0.425
0.49
0.425
0.49
0.425
0.49
MM17
6.730
7.74
3.360
3.86
1.270
1.46
MM18
3.404
3.91
2.553
2.94
0.851
0.98
MM19
1.277
1.47
1.277
1.47
1.277
1.47
MM20
2.128
2.45
2.128
2.45
2.128
2.45

For call calculation purposes points 1, 2 and 3 apply. Click Here for further details

Calls Charged by Fixed Fee and Timed Duration

Where the fixed fee and duration charge both apply from the start of the call:

Code
01/12/08

Pence per minute
Pence per call

Daytime

Evening

Weekend

At all Times

Exc. VAT

Inc. VAT

Exc. VAT

Inc. VAT

Exc. VAT

Inc. VAT

Exc. VAT

Inc. VAT

MF01

3.360

3.86

1.260

1.45

0.850

0.98

10.210

11.74

MF02

3.360

3.86

1.260

1.45

0.850

0.98

21.277

24.47

MF03

3.360

3.86

1.260

1.45

0.850

0.98

42.553

48.94

MF04

4.255

4.89

4.255

4.89

4.255

4.89

12.765

14.68
MF05
3.360
3.86
1.260
1.45
0.850
0.98
12.800
14.72
MF06
3.360
3.86
1.260
1.45
0.850
0.98
17.000
19.55
MF07
3.404
3.91
3.404
3.91
3.404
3.91
21.300
24.50
MF08
4.211
4.84
2.119
2.44
1.700
1.96
21.300
24.50

Calls Charged by Fixed Fee and Timed Duration

Where the fixed fee is charged for the first sixty seconds of the call (or part thereof), and the duration charge applies following the first sixty seconds:

Chargeband
01/12/08

Fixed Fee

Pence Per Minute

At All Times

At All Times

Exc. VAT

Inc. VAT

Exc. VAT

Inc. VAT

MF09

4.20

4.83

4.255

4.89

MF10

8.50

9.78

8.51

9.79

See below for time period tables.

Please refer to the NNG section to determine the correct code for the number you are calling. Calls charges are based on the number called, not the operator.

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Internet Services

Call Charges =
01/12/08

Call Charge (Pence Per Minute)

Daytime

Evening

Weekend

Code

Type Of Call /Destination

Exc. VAT

Inc. VAT

Exc. VAT

Inc. VAT

Exc. VAT

Inc. VAT

IN01

Internet For Schools <

No Charge

1.40

1.61

0.85

0.98

IN02

Internet Pay As You Go

4.26
4.90

2.13

2.45

2.13

2.45

 

Code
01/12/08
Description
Charged Time Periods
Charge In Pence Per Minute
Charge
Uncharged Time Periods

Exc. VAT

Inc. VAT

IN03
Internet FreeTime *
Monday - Friday, 7am - 7pm
4.26
4.90
All Other Times
IN04
Internet HomeTime *
Monday - Friday, 7am - 4:30pm
4.26
4.90
All Other Times
IN05
Internet WorkTime
Monday - Friday, 5pm - 9am & All Weekend
1.00
1.15
All Other Times
IN06
Internet OverTime
Monday - Friday, 7pm - 7am & All Weekend
1.00
1.15
All Other Times

IN07

Internet AnyTime

N/A

N/A

N/A

At All Times

For call calculation purposes points 1, 2 and 3 apply. Click Here for further details

* Not available to business customers

Other Internet Calls:

Code
01/12/08
Type of Call / Description
Charge In Pence Per Minute
Daytime
Evening
Weekend
Exc. VAT
Inc. VAT
Exc. VAT
Inc. VAT
Exc. VAT
Inc. VAT
i1
Internet Services
4.255
4.89
4.255
4.89
4.255
4.89
i2
Internet Services
8.510
9.79
8.510
9.79
8.510
9.79
i3
Internet Services
0.851
0.98
0.851
0.98
0.851
0.98
i4
Internet Services
1.702
1.96
1.702
1.96
1.702
1.96
i5
Internet Services
2.553
2.94
2.553
2.94
2.553
2.94
i8
Internet Services
3.404
3.91
3.404
3.91
3.404
3.91
i9
Internet Services
5.106
5.87
5.106
5.87
5.106
5.87
i10
Internet Services
5.957
6.85
5.957
6.85
5.957
6.85
i11
Internet Services
6.808
7.83
6.808
7.83
6.808
7.83
i12
Internet Services
7.659
8.81
7.659
8.81
7.659
8.81
i13
Internet Services
2.553
2.94
1.702
1.96
0.851
0.98
i14
Internet Services
3.361
3.87
1.268
1.46
0.851
0.98
i15
Internet Services
3.361
3.87
0.851
0.98
0.851
0.98
i16
Internet Services
3.361
3.87
3.361
3.87
3.361
3.87
i17
Internet Services
3.194
3.67
0.809
0.93
0.809
0.93
i18
Internet Services
3.026
3.48
0.766
0.88
0.766
0.88
i19
Internet Services
2.858
3.29
0.724
0.83
0.724
0.83
i20
Internet Services
2.690
3.09
0.681
0.78
0.681
0.78
i21
Internet Services
2.553
2.94
0.851
0.98
0.851
0.98
i22
Internet Services
2.425
2.79
0.808
0.93
0.808
0.93
i23
Internet Services
2.297
2.64
0.765
0.88
0.765
0.88
i24
Internet Services
2.425
2.79
0.851
0.98
0.851
0.98
i25
Internet Services
2.297
2.64
0.851
0.98
0.851
0.98
i26
Internet Services
3.404
3.91
1.702
1.96
0.851
0.98
i27
Internet Services
6.730
7.74
3.360
3.86
1.270
1.46
i30
Internet Services
3.404
3.91
2.553
2.94
0.851
0.98
i31
Internet Services
1.277
1.47
1.277
1.47
1.277
1.47
i32
Internet Services
2.128
2.45
2.128
2.45
2.128
2.45
i33
Internet Services
4.255
4.89
3.404
3.91
1.702
1.96

For call calculation purposes points 1, 2 and 3 apply. Click Here for further details

Calls Charged by Fixed Fee and Timed Duration

Where the fixed fee is charged for the first sixty seconds of the call (or part thereof), and the duration charge applies following the first sixty seconds:

 

Code
01/12/08
Type of Call / Description
Pence Per Call
Pence Per Minute
At All Times
At All Times
Exc. VAT
Inc. VAT
Exc. VAT
Inc. VAT
i28
Internet Services
4.20
4.83
4.255
4.89
i29
Internet Calls
8.50
9.78
8.510
9.79

 

Code
16/06/09
Type of Call / Description
Charge In Pence Per Minute
Daytime
Evening
Weekend
Exc. VAT
Inc. VAT
Exc. VAT
Inc. VAT
Exc. VAT
Inc. VAT
FW01
WiFi Services
13.200
15.18
13.200
15.18
6.440
7.41
FW02
WiFi Services
12.500
14.38
10.400
11.96
5.300
6.10
FW03
WiFi Services
13.900
15.99
11.10
12.77
5.60
6.44
FW04
WiFi Services
13.500
15.53
8.250
9.49
4.130
4.75
FW05
WiFi services
12.60
14.49
10.200
11.73
5.700
6.56
FW06
WiFi services
11.00
12.65
8.80
10.12
5.30
6.10
FW07
WiFi services
10.500
12.08
10.500
12.08
10.500
12.08
FW08
WiFi services
16.00
18.40
12.50
14.38
5.30
6.10
FW09
WiFi services
14.00
16.10
14.00
16.10
14.00
16.10

For call calculation purposes points 1, 2 and 3 apply. Click Here for further details

See below for time period tables.

Please refer to the NNG section to determine the correct code for the number you are calling. Calls charges are based on the number called, not the operator.

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Time Periods

Daytime Rate

Monday ~ Friday 6am ~ 6pm

Evening Rate

Monday ~ Friday, before 6am and after 6pm

Weekend Rate

All Day, Saturday and Sunday

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Notes

‡ All charges described above do not include public payphones.

< Daytime rate is only free during term time. Calls are charged at the S18 rate at other times.

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