Freefone / Low Cost Calling

Freefone / Low Cost Calling (Obsolete)

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Service Description

Benefits

Example Applications

Charging Structure

01/12/04 - 001

Service Description

Organisations who wish to provide information or use telephone lines for Sales and Marketing purposes, can use the reduced call rates to attract callers.

Freephone 0800

Calls to these numbers are free to the caller and are charged to the organisation responsible for the numbers.

Calls to these numbers are prefixed with the digits 0800.

Local 0345 - LinkLine

Calls to these numbers are charged to the caller at the BT local rate. The organisation responsible for the numbers is charged at a special agreed rate.

Numbers are prefixed with 0345 and are routed through the BT network.

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Benefits

Free or reduced cost service to the prospective customer.

Encourages enquiries for products or services.

Allows national coverage.

Boosts telephone sales and encourages enquiries.

Improves customer relations.

Heightens level of customer service.

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Example Applications

Ideal for advertising campaigns direct marketing responses, promotions, and helplines.

Can be used by employees calling into the offices (free for them to phone in).
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Charging Structure

Description 01/07/03	Charge Or Single Payment	Annual Rental
Freephone Telephone Service (Obsolete service, charges only apply to existing customers, new customers see Kingston FreeCall)
0800	£250.00	£350.00
Freephone Number or name per Freephone area	Min £50.00	£20.00
Freephone Number or name per Freephone Directory area	Min £50.00	£40.00
Freephone Number or name national Coverage	Max. £250.00	£80.00
Facility Charge ~ each call
Call Office or Coin Box (inc. VAT)	£1.18	N/A
Non Coin Box	£1.00	N/A

Note:

A customer still requires an ordinary telephone line at the appropriate tariff for which to ‘attach’ the number.

Description 01/07/03	Charge Or Single Payment	Annual Rental
Linkline Service (Obsolete service, charges only apply to existing customers, new customers see Kingston LoCall)
0345	£250.00	£350.00
Installation Taken Over In Situ, No Alterations to Physical Installation	£17.61	N/A
Change of Linkline Number	£120.00	N/A
Change of Signalling Equipment on Linkline Exchange Line	£125.00	N/A
External Removal ~ Same Exchange Area	£150.00	N/A
External Removal ~ Different Exchange Area	£250.00	N/A

Notes:

This is a BT service, which Kingston Communications are the distributor of. Call charge rates are defined by BT. It is BT who are responsible for advising customers of increases/decreases in charges.

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