Managed Infrastructure Solution
Simplifying LAN/WAN management and reducing costs.
When it comes to WAN provision and LAN/WAN management, it can be a question of too many cooks. Having multiple suppliers can make it difficult to manage costs and often results in a lack of accountability, while the added complexity of multiple technologies can impact on applications and system performance.
How we can help
Kcom can bring together WAN provision and LAN/WAN management into a single contract to provide enhanced SLAs based on an end-to-end availability figure from “socket to socket”.
What’s more, our WAN provision is based on next generation technologies. This means by transitioning from legacy WAN technologies and multiple WAN suppliers we can help simplify your WAN infrastructure, improve its performance, and reduce total cost of ownership..
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The problem |
How Kcom can assist |
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The challenge and cost of managing multiple suppliers, and the impact of fragmented SLAs with no single point of ownership for problem resolutions. |
Our Managed Infrastructure solution offers a single service contract covering both LAN/ WAN management and support. Where third party IT suppliers are in-place we can take on management of these as part of a structured service transition plan. |
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Increasing pressure on IT budgets and constrained headcount makes it difficult to keep up with the rate of technology change. |
Up-front costs can be reduced through financial modelling, and by leveraging the latest LAN/WAN technologies we can help reduce the total cost of ownership (TCO) freeing up budgets for re-investment. |
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The cost of maintaining a complex legacy technology/multi-vendor environment is impacting our ability to meet the requirements of the business (SLAs, uptime, business change). |
Transitioning from a complex multi-vendor WAN to a highly available, secure WAN based on next generation technologies from Kcom will result in a more stable, high performance communications infrastructure better able to meet the changing needs of your business. |
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Too much IT time is spent fire fighting as a result of poor system performance/unforeseen downtime. This is impacting the IT team’s ability to support business innovation. As a result customer service, revenues and employee satisfaction may be adversely impacted. |
Our network management experts are on hand 24/7 to proactively monitor network performance and identify and resolve issues before they impact your business. By engaging with Kcom you benefit from our investment in skills, expertise and best of breed network management tools. |
Benefits in a nutshell
- Improved ability to deliver against business SLAs requirements
- Confidence and control over your network, single point of contact for service
- Simplified management, reduced complexity
- Reduced WAN costs and improved performance
- Improved governance and control, reduced risk of business disruption
- Service intimacy and transparency
- Reduced Total Cost of Ownership
- Underpinning the journey to a converged voice and data environment
- Ability to tailor/grow the service provided based on the needs of your business
If you would like to simplify your critical communications infrastructure, improve its performance, and reduce total cost of ownership, talk to us about our Managed Infrastructure solutions.
Call the team today on 0800 915 5226.
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