Our Customers

We work with our customers to provide tailored communication solutions to help them achieve their objectives. While we appreciate that every organisation is unique and has their own set of challenges and objectives, we do think there are similarities. Find out how we have helped some of our customers as it will give you a good idea of Kcom’s expertise, industry knowledge and value we can bring to your organisation.

Dominos

Domino's signed a three-year managed services deal with Kcom to provide all of their networking services.

Morrisons

Kcom have provided Morrisons with Managed Services, telephony and data estate solutions for their Head Office in Bradford.

Admiral

Provided a more proactive approach to customer service and improved the productivity of Admiral's outbound operations by 65%.

Comtrex

Comtrex needed a 24x7 managed, high performance and monitored Enterprise hosting solution to suit theirs and their customers needs.

Betterware

Received a truly tailored service which has dramatically reduced any loss of critical communications between office and remote sales.

Bolton Council

Bolton was looking for a partner that could ensure ongoing proof of return on investment (ROI).

British Airways

The managed network supports a significant part of BA’s voice, video and data estate.

City of London

The Corporation selected Kcom to provide high-speed connections and hosting for www.cityoflondon.gov.uk.

Dorset County Council

The investment made now will reap dividends and will provide better value for the taxpayers in future.

Enact

Kcom provides a range of telecommunications and support services enabling Enact to offer first rate services.

Eversheds

Kcom linked Eversheds offices with an MPLS network allowing full connectivity to all systems.

Hermes

Mission-critical to such an operation is its contact centre and its communications network, both entrusted to Kcom.

Lloyds TSB

Solution will dramatically improve communications, increase sales opportunities and provide a better working environment.

Mayrise

Successful move to Kcom Managed Hosting service ensures the lights are kept shining across the country.

Michelmores

Michelmores decision to look for a new communications provider was originally due to its need for greater network bandwidth.

NHS BSA

NHSBSA needed a solution that could handle a high volume of calls and provide significant cost savings.

North Wales Police

Enabled the Force to save over £130,000 a year; money since reinvested in a leading edge voice over IP solution.

Northern Rail

Implemented a new voice and data network, connecting the head office with 20 of Northern Rail's larger stations.

Rosslyn Analytics

Rosslyn Analytics needed to manage more data as customer numbers increased.Kcom provided a scalable solution that enabled this.

Sky Betting

The new Contact Centre solution has all but eliminated the risk of dropped calls, which minimises the chance of lost business.

Specsavers

For your eyes only – hosting contract puts Digital Mirror in the frame.

Staffordshire County Council

By having a joint network in place for the public sector in Staffordshire, it's much easier to provide end-to-end services to their residents.

University Hospitals of North Staffordshire NHS Trust

Providing, monitoring and managing a network that underpins the Trust's commitment to patient care.

University Hospitals of Morecambe Bay Trust

Enabled significant improvements to patient services as well as major time and cost savings.

Walker Morris

Kcom’s reliable and cost-effective services help Walker Morris achieve and retain customer satisfaction.

What our customers say about us

As a result of working with Kcom, we feel like a more efficient and resilient organisation

John Embrey, Head of IT, Betterware

Kcom can provide a comprehensive level of service allowing us to confidently commit future IT projects to them

Trevor Saldanha, IT Manager, Comtrex

Kcom were really willing to listen and engage with us to create something that matched our brief

Mark Clarke, Managing Director, Mayrise

Kcom were keen to understand our business requirements, I've really enjoyed working with them

Keith Gill, Head of IT infrastructure, Eversheds

Kcom worked collaboratively with our team to design a solution which fitted our business model

Richard Hairpin, Senior IT Project Manager, Sky Betting & Gaming

BA have worked for many years with Kcom and have great confidence in their commitment, professional approach

Philip Hawker, BA’s Manager of Communication Networks and Infrastructure

Kcom demonstrated an in-depth knowledge of the systems involved and their approach made us feel confident

Brendan Brown, Head of Operational and Shared Services at NHSBSA

This network will help improve services to our residents in Staffordshire allowing the public sector to work much better together, sharing a secure network.

Sander Kristel, CIO, Staffordshire County Council

Our relationship with Kcom sees them deliver on more than the minimum requirement.

Mario Devargas, IT Director, Bolton Council