Online Billing and Reporting

• Dashboards

Provide a snapshot of activity for the month helping you spot unusual trends or exceptional usage.

•  Drill down to underlying data

The flexible interface allows you to view your billing at a high level and then drill down to invoices, departments, telephone numbers or even individual calls.

• Cost Centre and Address Book functionality

Allows you to build reports that accurately reflect the structure of your business and facilitate common tasks such as internal cost reallocation.

• Secure Access

Access can be provided to multiple users throughout the organisation, and can also be restricted by what they are allowed to see (e.g. costs centres, departments or accounts) and what they are allowed to do.

• Video tutorials

Allows you to quickly master the portal and perform key activities quickly and easily.

• Increase efficiency

Information is instantly available to multiple users and accessible from your desktop, your tablet or even your Smartphone.

•  Identify trends and unusual activity

You can acces two years’ worth of detailed analysis and all invoices from the past five years.

• Distinguish between business and personal Mobile usage

Tagged calls reports enable you to identify and claw back personal call costs.

• Ensure there is appropriate capacity at each site

Review your call profile information and eliminate circuits with zero traffic.

• Internal cost re-allocation

Understand which charges (calls, line rentals and other service charges) have been generated by which departments enabling you to accurately cross charge the departments/cost centres appropriately.

• In line with your organisational structure

Portal administration is entirely controlled by the customer administrator ensuring user admin, cost centre structure and address book information is kept up to date and the portal accurately reflects your organisation’s business structure and needs.