Project Services
Design, project and lifecycle services that save money and improve network quality.
Product at a glance
- Future-proof network and infrastructure design
- Maximise network uptime
- Real-time and historical network performance reports
- Quality projects delivered on time and on budget
We can help you align your IT strategy with your business objectives in the following ways:
- Balance cost against the need for high availability
- Use IT to transform your business
- Get more from your existing systems
- Reduce the total cost of your infrastructure
- Create a clear and risk-free path to new capabilities
Supported by a mature portfolio of advisory services:
- TOGAF enterprise architects and ISEB-qualified business analysts
- Project implementation and lifecycle services
- A range of supporting discovery and diagnostic tools
Kcom’s Project Professional Services include the following:
- Strategic Design Services
- Lifecycle Services
- Project Services
Lifecycle Services
When we manage your network and infrastructure, our online ServiceWeb tool gives you real-time and historical performance information on infrastructure availability and utilisation. You can create your own reports, which can help you determine things such as the impact of changing loads on network utilisation.
Our expert lifecycle consultants also produce consolidated reports, which they discuss with you at monthly service review meetings. Reports cover the following:
- A high level summary of overall network performance
- Network and infrastructure availability and utilisation
- Actual or potential weaknesses based on historical trends
- Predicted capacity requirements
- Recommendations to address any discovered issues
- Changes to improve utilisation, performance or availability
The actual information available depends on your network and infrastructure.
Our Lifecycle Services:
- Ensure business continuity and prevent unwanted downtime and outages
- Give you 24x7 access to real-time performance via our online ServiceWeb tool
- Ensure optimum performance for your staff and critical business applications
- Free up your IT employees to focus on strategic objectives
- Include access to a lifecycle consultant who will help you assess the performance, availability and utilisation of your network
Our Capabilities
- 10 years’ experience managing, monitoring and troubleshooting some of the UK’s largest and most complex networks – including analysing network performance
- Highest levels of industry and partner certification
- High-quality and comprehensive reports for both technical and executive audiences
Project Services
Once you start a new project, you want to make sure it’s implemented and tested on time and on budget, meeting your quality criteria.
You can depend on our Project Services:
- We set out costs, timelines and quality criteria in our proposal, and we stick to our word
- We use best industry practices to produce low level network and infrastructure designs
- Our engineers have the required skills, so you save on recruitment and retention costs
- We complete full acceptance testing after the project is complete
- We can maintain and support your completed project
Our Capabilities
- 10 years’ experience managing, monitoring and troubleshooting some of the UK’s largest and most complex networks
- Highest levels of industry and partner certification
- High-quality and comprehensive reports for both technical and executive audiences
Design Services
To be efficient and competitive, you need to make the right network investment decisions. Your infrastructure underpins your customers’ experience and your employees’ productivity.
Make sure that your infrastructure investments support your business strategy with our Strategic Design Services. Discover the ways this could benefit your business:
- Enhance customer experience by opening a new contact centre
- Improve time-to-market by implementing a collaborative working solution with your suppliers
When you use our Strategic Design Services we get to know your business:
- Conduct a series of interviews with your key personnel so we understand your business objectives
- Determine which approach will fit your requirements and budget
- Produce a design and supporting business justification
We deal with a wide range of network and infrastructure projects:
- Wide area networks
- Wireless LANs
- Local area networks
- Security
- IP telephony, unified communications and collaboration
- Data centres and storage
- Telepresence
Our Capabilities
- 10 years’ experience managing, monitoring and troubleshooting some of the UK’s largest and most complex networks
- Highest levels of industry and partner certification
- High-quality and comprehensive reports for both technical and executive audiences
Speak with an expert
Complete the form and an expert will get in touch.
Our Accreditations & Agreements
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Managed Services
User Centric Networking
Collaboration
Professional Services
- Online Billing and Reporting
- Advanced Services
- Network Health Assessments
- Readiness Assessments
- Network Discovery Audits
- Project Services
- Lifecycle Services
- Project Services
- Design Services
Network Services
Internet Networks
Contact Services
Hosting & Data Centre Solutions
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