Our responsibility

Thousands of people and businesses rely on our services to connect them with what matters to them.

We take our responsibilities to our partners, customers and local community seriously. Find out more about our sustainable approach to business.

Sustainability and our business strategy

Our sustainability strategy is fully integrated with our business strategy. When making key business decisions we take into account:

  • The communities in which we operate
  • Our people
  • The relationships we have with our customers and suppliers
  • The environment


Our sustainability is underpinned by three key objectives:

Creating a positive impact on all our stakeholders and local communities by using our expertise in communications technology.
Promoting our values both internally and in the way we do business.
Engaging and empowering our people so they can make a positive contribution to the causes that matter to them.


We aim to be sustainable – whether that’s through supporting our local community, helping charities or being as green as we can.

Gender pay gap

We’re committed to addressing our gender pay gap and to bringing greater balance to our business.

Standards, policies and codes

Environmental policies and industry standards and codes are important for us to become a more responsible and sustainable business.

Modern slavery statement

Discover how we're working to tackle modern slavery in the workplace.

Tax strategy

Our approach to risk management and governance arrangements, dealing with HMRC and attitude to tax planning.