Switching providers can feel like a lot, but we make it super simple. We’ll cover your cancellation fees with a switching credit of up to £200, and with One Touch Switch, we handle everything for you. You are switched, set up and sorted with no need to contact your current provider.
Your service will be delivered over full fibre to your home, find out about what it means. These prices apply to new customers only, geographical restrictions apply. Please see Terms and Conditions for details.
Let us remind you when you are ready so you can make the move to better broadband with KCOM, right on time.
New Pasture Lane Primary was included in the KCOM chess league sponsorship
Puffin sponsorship and outreach with New Pasture Lane Primary
The people team volunteering at the community centre
Yes, full fibre has been designed to cope with high levels of uploads and downloads, meaning that you can say goodbye to buffering movies, webpages that take ages to load, and your connection dropping when someone else in the household goes online. It's much faster than standard broadband, and more reliable.
You’ll receive confirmation from KCOM and your old provider once the switch has been arranged, including details of your go live date.
No, your service should continue without disruption. The switch is designed to be seamless, so you stay connected throughout the process.
No - with One Touch Switch, KCOM will take care of the entire process. There’s no need to call or cancel anything with your current broadband provider.