WHILE YOU WAIT

Get ready to switch

Do these now and you can order in minutes when the deals land.

1. Check your address

Make sure KCOM full fibre is available at your home before the deals go live.

2. Find your contract end date

Your current provider's app, account or latest bill will show when your contract ends. Still in contract? We may be able to help with that.

3. Leave the switch to us

With One Touch Switch, we handle the move from your current provider. No calls, no cancelling, and you stay connected throughout.

Why switch to KCOM

  • Real good

    Image shows a women watching a show on their tablet

    We're the UK's most reliable broadband†, with 99.999% network availability - that's full fibre performance you can rely on.

  • Real local

    Image shows a women gaming

    Our broadband network is exclusively for Hull and East Yorkshire - you're not competing with the rest of the UK for our full fibre.

  • The power is all yours

    A man with laptop in his living room.

    On top of reliable full fibre, you also get Wi-Fi 7 routers, app control, enhanced security - a powerful full fibre experience all round.

    Already with us?

    If you're a current customer, call our team to talk about your options

    FAQs

    • When is Black Friday 2026?

      Black Friday falls on Friday 27th November 2026, the day after the U.S. Thanksgiving holiday. It's now one of the biggest shopping events of the year, with major discounts available both in-store and online across the UK.


      Our Black Friday broadband sale runs into the new year, giving you plenty of time to take advantage of it.

    • When will KCOM's Black Friday deals be available?

      In November. We usually launch our deals a couple of weeks before Black Friday, and they run well past Cyber Monday.

    • What is Black Friday?

      Black Friday is a global retail event known for limited-time discounts and exclusive offers. It traditionally marks the start of the festive shopping season.

      Here at KCOM, it's your chance to grab unmissable broadband deals on our award-winning Full Fibre network.

      Whether you're streaming, gaming, or working from home, our Black Friday broadband offers will help you stay connected for less.

    • Who can get our Black Friday broadband offers?

      Our Black Friday broadband deals are available to new residential customers in Hull, East Yorkshire, and Lincolnshire.

      To check if you are eligible, please enter your postcode.

    • What makes KCOM the UK’s most reliable broadband?

      We are the most reliable based on lowest average monthly faults per 1,000 customers. Ofcom Comparing Customer Service 2025. See kcom.com/claims for details

    • Do existing KCOM customers get Black Friday deals?

      Our Black Friday deals are for new customers. If you’re already with us, call our team on 01482 604904 to talk about your options.