Opening Hours
Live chat
Chat with one of our customer service advisors online.
Please note: This service is only available to Business customers
Technical support
Mon-Fri: 8am - 6pm
Sat: 8am - 4pm
Sat: 8am - 4pm
Email and Chat monitored Mon-Fri 8am - 6pm & Saturday 8am - 4pm
Please note: This service is only available to Business customers
Collections and payments
Mon-Fri: 9am - 5pm
Service co-ordination (order update)
Mon-Fri: 8.30am - 5pm
Digital Switchover Programme (Copper to Fibre Migrations)
Mon-Fri: 8.30am - 5.30pm
Get in touch
Call us now on 0800 9155 777 to chat to one of our friendly experts (Mon - Fri, 8:30am - 5pm).
Or, fill in the form below and we'll call you back, usually within 24 hours.
KCOM takes privacy seriously. The personal data we collect, the way in which we will collect it and how we use that personal data will depend on the reason for which we have gathered it in the first place. For more information on how we will use personal data, please view our privacy notice.