Our sites:
KCOM Group
For the home
Business
Wholesale
Our sites:
KCOM Group
For the home
Business
Wholesale
Skip to main content
Menu
for business
Log in
Small and Medium Business
Corporate and Public Sector
Landlords
Products
Business Broadband
Broadband Packages
Bolt-ons
Connectivity
Leased Lines
Business Wi-Fi
Voice Solutions
Voice
Complete Comms
Smart Comms
Specialist Services
Co-location
KCOM Secure
Insights
Contact us
Help
Search the site:
Search
Search the site:
Search
Small and Medium Business
Corporate and Public Sector
Landlords
Products
Business Broadband
Broadband Packages
Bolt-ons
Connectivity
Leased Lines
Business Wi-Fi
Voice Solutions
Voice
Complete Comms
Smart Comms
Specialist Services
Co-location
KCOM Secure
Insights
Contact us
Help
Cookie preferences
Legal
Price manual
Click here
Disconnection policy
Click here
Business Conditions of Telephone Service
Click here
Business Service Standards
Click here
Business Conditions for Packaged Services
Click here
Telephony Fair Usage Policy
Click here
Terms and Conditions for Broadband and Internet Services (on-net)
Click here
Terms and Conditions for KCOM Business Lightstream
(pre 10 May 2022)
Click here
Terms and Conditions for Mobile
Click here
Terms and Conditions for Out of Area Outbound Switched Voice Services
Click here
Terms and Conditions Broadband Off-Net
Click here
Terms and Conditions for KCOM Backup Services
Click here
Terms and Conditions for KCOM Mail and Hosted Exchange Services
Click here
Acceptable Use Policy
Click here
Terms and Conditions SmartComms Services
(pre 10 May 2022)
Click here
Terms and Conditions for Lightstream Broadband and SmartComms UC
Click here
Traffic Management Policy for Landlord Services
Click here
Office 365 Product Schedule
Click here
Terms and conditions for the provision of Office 365 Services
Click here
Broadband speeds explained
Click here
Complete Comms - EULA
Click Here
Terms and Conditions for KCOM Landlord Lightstream
Click Here
Terms and Conditions for Lightstream Broadband and Complete Comms UC
Click Here
Customer code of practice
Click here
Complaints code of practice
Click here
