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Small and Medium Business
Corporate and Public Sector
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Business Broadband
Broadband Packages
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Voice Solutions
Voice
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Price manual
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Disconnection policy
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Business Conditions of Telephone Service
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Business Service Standards
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Business Conditions for Packaged Services
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Telephony Fair Usage Policy
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Terms and Conditions for Broadband and Internet Services (on-net)
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Terms and Conditions for KCOM Business Lightstream
(pre 10 May 2022)
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Terms and Conditions for Mobile
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Terms and Conditions for Out of Area Outbound Switched Voice Services
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Terms and Conditions Broadband Off-Net
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Terms and Conditions for KCOM Backup Services
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Terms and Conditions for KCOM Mail and Hosted Exchange Services
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Acceptable Use Policy
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Terms and Conditions SmartComms Services
(pre 10 May 2022)
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Terms and Conditions for Lightstream Broadband and SmartComms UC
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Traffic Management Policy for Landlord Services
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Office 365 Product Schedule
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Terms and conditions for the provision of Office 365 Services
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Broadband speeds explained
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Complete Comms - EULA
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Terms and Conditions for KCOM Landlord Lightstream
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Terms and Conditions for Lightstream Broadband and Complete Comms UC
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Customer code of practice
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Complaints code of practice
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