Latest posts

News

4 September 2018 | By Eddie Ginja

KCOM boosts public sector digital transformation

IT services provider announced as Government G-Cloud 10 provider

Opinion

16 August 2018 | By Chris Cox

Doing it differently – public cloud contact centres

Customer experience is increasingly becoming the decisive differentiator between companies. They live or die based on how responsive they a…

News

26 July 2018 | By Ruth Speakman

KCOM will deliver AWS-enabled cloud contact centres in the UK

KCOM named ‘go-to’ Amazon Web Services Partner Network Partner for Amazon Connect consulting and implementation services

Opinion

14 May 2018 | By Nick Holmes

AWS Well-Architected

How to develop a Well-Architected Framework by using AWS best practices

Events

24 April 2018 | By Wayne Stallwood

Amazon Web Services Summit 2018

Meet the KCOM team at the AWS Summit on 9th and 10th May

Opinion

19 March 2018 | By Suzette Bouzane Meadows

Was your contact centre open for business?

Unprecedented cold temperatures and nationwide snow disruption have put customer service strategies to the test across the UK in recent week…

Opinion

6 December 2017 | By Wayne Stallwood

AWS re:Invent 2017 highlights

Read our take on the themes and key announcements from this year’s AWS re:Invent

Events

9 November 2017 | By Steve Meek

Discover the true power of the Cloud

KCOM’s highlights from the AWS Transformation Day

Opinion

9 May 2017 | By Cathy Phillips

Data-driven agility – recent posts you might have missed

In case you missed them, here’s a rundown of recent KCOM posts covering the data innovations that are giving forward-thinking organisations …

Opinion

18 April 2017 | By Suzette Bouzane Meadows

Data analytics in the cloud - Why insights don't just fall out of the sky

How to turn business data and customer feedback into useful insights to help grow your business

© KCOM Group PLC 2018