The Customer Experience in Financial Services Conference takes place on 22nd June at the Cavendish Conference Centre in London and will attract customer experience and customer service professionals from the financial services sector.

There will be over 20 brands speaking at the event, including RBS, Natwest, NS&I and Zurich, talking about everything from technology to culture and covering topics such as:

  • The Digital Experience
  • Leveraging Customer Data
  • Measuring Experience & ROI
  • Customer Insights & Behaviour Strategies
  • Multi-Channel Customer Journeys
  • Social Media
  • Customer Experiences Through Intermediaries

The day includes full conference sessions, panel discussions and opportunities to network with your peers. View the programme to plan you day.

Our very own Darryl Beckford will be presenting a session at the event and will be available on our stand during the day. Find out how we can act as an experience integrator and make life easier and better for every customer, register now and come along and see us on 22nd June. 

If you'd like to meet with us on the day, or are unable to attend but have any questions, please do get in touch using the form below.

Customer Experience, Digital Transformation, Cloud, Strategic IT, customer service, customer service design