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21 June 2017 | By Ruth Speakman

IT RFPs undermine CIO innovation

KCOM’s analysis of IT RFPs has found that the success of enterprise IT projects is being thwarted by a procurement process that is no longer…

News

15 August 2016 | By

Digital-driven customer experience: 2016 report

KCOM produces customer experience report in association with the CCA

News

10 August 2016 | By Ruth Speakman

KCOM wins customer service contract with Bupa

Today, we're celebrating being selected to deliver new communications technology for Bupa UK’s four contact centres and multiple satellite s…

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