Latest posts


19 February 2019 | By James Schofield

Retailing lags in the innovation race, KCOM reveals

Multi-industry poll finds retailers are less likely to prioritise digital transformation and spend on innovation projects


16 August 2017 | By Tim Whitehead

Outcomes not capabilities

- how the IT RFP needs to change its focus


29 June 2017 | By Suzette Bouzane Meadows

4 signs that the enterprise IT RFP procurement process is broken

Research shows that the IT RFP process does not reflect the modern, integrated approach needed to procure enterprise IT projects today


29 June 2017 | By Ellie Cornick

Enterprise IT RFP Procurement – Stifling innovation and the customer experience?

Is IT RFP procurement stifling innovation and the customer experience? A new KCOM report suggests that RFP processes are holding businesses …


21 June 2017 | By

IT RFPs undermine CIO innovation

KCOM’s analysis of IT RFPs has found that the success of enterprise IT projects is being thwarted by a procurement process that is no longer…


15 August 2016 | By

Digital-driven customer experience: 2016 report

KCOM produces customer experience report in association with the CCA

© KCOM Group PLC 2019