KCOM the 'obvious' partner for Amazon Connect - KCOM VP - CRN

In this article, Stephen Long, EVP at KCOM, explains why a significant number of enterprises will be attracted to the Amazon Connect solution. He explains how Amazon Connect has existed in the US on a limited basis, and when it was time for it to come to the UK, KCOM was an obvious partner choice. Stephen believes that Amazon’s customer experience expertise will benefit both Amazon, KCOM, and the customer.

Amazon partner, cloud contact centre, contact centre