1. Decide what you'd like to do with the account

The account can either be closed or transferred over into a different name.

2. Let us know

Complete the form below, call us on 01482 602555 or send us a live chat message.

3. Closing or transferring the account

The account can be closed immediately or at a time to suit you. Any late or disconnection charges that have been applied to the account since the account holder passed away, will be removed and credited.

4. Receive a phone call

We may need to get back in touch to confirm your details.

5. Account credit

If there's a credit due to come, this will generally be paid by Direct Debit.