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Why KCOM?

  • Transparent pricing

    We’re true to our word. There are no upfront costs to pay – we’ll only ask for payment after your installation is complete.

  • Zero connection fee*

    *For all new customer orders in eligible rollout areas such as Goole, Withernsea and Hornsea (see a full list of areas here) placed before 30 June 2022. Check your postcode for availability.

  • Welcome credit

    Receive up to £200 welcome credit to free you up from your current provider. Find out more about welcome credit.
  • Fast-forward

    Get the ultimate full fibre broadband experience and enjoy some of the fastest speeds in the UK, right to your door. It’s time to speed things up so that you can enjoy all the things you love online.

  • Fibre-forever

    With us, you receive your own, exclusive fibre connection, which means you’ll get the speeds you pay for (because you’ll never have to share your connection with your neighbours). Not only that, everyone in your home can be online, on multiple devices, all at the same time – even at peak-time.

  • We ARE your community

    We’ve invested £100 million into our region’s towns and villages to create the infrastructure needed to pave the way for stronger, better, faster online connectivity. Full fibre broadband should be available for everyone; we deserve it.

  • We’re a heartbeat away

    Our people are (literally) right beside you. Our customer service teams and engineers are locally based, so when you need a fast response or home visit, we’ll always be close enough to support you. We may even be your friends or neighbours!

  • We're on your team

    We’re a Yorkshire-rooted company with over 100 years’ experience under our belt. We’re proud of our heritage but most importantly, we know that our people here at KCOM have shaped our success. With accolades such these are testament to the hard work of our people.