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  • 1. Decide what you'd like to do with the account

    The account can either be closed or transferred over into a different name.

  • 2. Let us know

    Complete the form below, or call us on 01482 602555

  • 3. Closing or transferring the account

    The account can be closed immediately or at a time to suit you. Any late or disconnection charges that have been applied to the account since the account holder passed away, will be removed and credited.

  • 4. Receive a phone call

    We may need to get back in touch to confirm your details.

  • 5. Account credit

    If there's a credit due to come, this will generally be paid by Direct Debit.