Cancelling due to bereavement

1. Decide what you'd like to do with the account

The account can either be closed or transferred over into a different name.
2. Let us know

Complete the form below, or call us on 01482 602555
3. Closing or transferring the account

The account can be closed immediately or at a time to suit you. Any late or disconnection charges that have been applied to the account since the account holder passed away, will be removed and credited.
4. Receive a phone call

We may need to get back in touch to confirm your details.
5. Account credit

If there's a credit due to come, this will generally be paid by Direct Debit.

Let us know

Name of account holder

First line of address of the account holder

Postcode of account holder

Telephone number of the account holder

Account reference (if known)

Your name

Your contact number

Your email address

What would you like to happen to the account?

Close the account

Change the account holder name

Do you know if you are an authorised contact on the account?

Yes

Are you the executor of the estate?

Yes

Date service needs cancelling or moving from

Forwarding address

Is there anything else you'd like to tell us?

KCOM takes privacy seriously. The personal data we collect, the way in which we will collect it and how we use that personal data will depend on the reason for which we have gathered it in the first place. For more information on how we will use personal data, please view our privacy notice.

1. Decide what you'd like to do with the account

2. Let us know

3. Closing or transferring the account

4. Receive a phone call

5. Account credit

Let us know

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