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*Comparing KCOM’s 900Mbps Lightstream fibre to the home broadband service with Ofcom’s reported average speed for UK home broadband FTTC connections (46.8Mbps), see the full report. Service is subject to status and network availability.

Example products

Please note that the products shown are examples of what is currently redeemable for customers able to purchase Lightstream full fibre broadband and that they may not be redeemable when Lightstream is available to your address.

  • Three months FREE
    100Mbps Average download speed

    Full Fibre 100 

    30 Mbps upload speed
    Perfect for streaming
    Unlimited data
    24 month contract
    Includes FREE installation

    £39.99 a month*

    FREE

    for the first three months*

    £24.99 a month for the last 21 months

    Check postcode
  • Three months FREE
    175Mbps Average download speed

    Full Fibre 175 

    50 Mbps upload speed
    Perfect for homeworking
    Unlimited data
    24 month contract
    Includes FREE installation

    £44.99 a month*

    FREE

    for the first three months*

    £29.99 a month for the last 21 months

    Check postcode
  • Three months FREE
    500Mbps Average download speed

    Full Fibre 500 

    100 Mbps upload speed
    Perfect for gamers
    Unlimited data
    24 month contract
    Includes FREE installation

    £59.99 a month*

    FREE

    for the first three months*

    £39.99 a month for the last 21 months

    Check postcode
  • Three months FREE
    900Mbps Average download speed

    Full Fibre 900 

    180 Mbps upload speed
    The ultimate package
    Unlimited data
    24 month contract
    Includes FREE installation

    £69.99 a month*

    FREE

    for the first three months*

    £49.99 a month for the last 21 months

    Check postcode
  • Three months FREE
    300Mbps Average download speed

    Full Fibre 300 

    75 Mbps upload speed
    Perfect for families
    Unlimited data
    24 month contract
    Includes FREE installation

    £49.99 a month*

    FREE

    for the first three months*

    £34.99 a month for the last 21 months

    Check postcode

    *This offer is available to new fibre broadband residential customers in eligible rollout areas only, excluding HU1 to HU17. Free for the first three months and no connection fee (usually £24.99). Subject to network availability. The monthly discount quoted will be applied to your bill from month 4 until the end of the minimum 24-month contract period. Our standard published prices will apply thereafter, see kcom.com/pricing. All other charges, including bolt-ons are unchanged. Prices subject to CPI plus 3.9% increase every March. Speeds quoted are average download speeds. Offer ends 11/12/2022. All orders are subject to status, credit check and our Universal Conditions for Service, see kcom.com/home/legal. For full offer terms, see kcom.com/specialoffers.

    • Terms and conditions

      The offer

      Discount applies on the following KCOM Fibre Broadband packages:

      £0 for 3 months and following month 3:

      • Full Fibre 100: £15pm off for the duration of the 24-month contract period (standard price £39.99)
      • Full Fibre 175: £15pm off for the duration of the 24-month contract period (standard price £44.99)
      • Full Fibre 300: £15pm off for the duration of the 24-month contract period (standard price £49.99)
      • Full Fibre 500: £20pm off for the duration of the 24-month contract period (standard price £59.99)
      • Full Fibre 900: £20pm off for the duration of the 24-month contract period (standard price £69.99)

      Offer Period: 14th November – 11th December inclusive

      Offer available to new fibre broadband customers.

      Prices subject to CPI plus 3.9% increase each March. Offer applies to orders placed instore, online or by telephone during the Offer Period. We reserve the right to amend or withdraw the Offer at any stage. Cash or credit alternatives will not be offered. Offers are administered by KCOM Group Limited, 37 Carr Lane, Hull HU1 3RE and these terms are governed by the laws of England and subject to the exclusive jurisdiction of the English courts.

      Speeds

      Speeds quoted are average download speeds. Minimum, maximum and average speeds are based on actual access line speeds within those postcode areas. If you receive speeds significantly below than the minimum stated here and we’re unable to fix it, you can cancel your contract at any time with no termination fee.

      Where we deliver Lightstream real fibre broadband (FTTH) services, the performance of our network is unaffected by distance and configured to support the speeds that we advertise. This does not mean that you will always receive these headline speeds but we do manage our network to minimise the drops in performance. In the minority of cases where Lightstream broadband is delivered using alternative network technologies (FTTC) to deliver your broadband service the performance will vary by distance.

      For more information on speeds, please click here.

      Your order

      All orders are subject to network availability, minimum 24 month contract, status, credit check and our Universal Conditions for Service available at kcom.com/home/legal. To view our early termination charge policy, click here.

      All prices include VAT and are based on payment by Direct Debit and Online Billing. Payment by non-Direct Debit or paper billing are available options but subject to additional monthly charges.


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