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Let's have a chat

Good news - Lightstream full fibre broadband is available in your area, but we need to speak to you before we can connect your property. Please call 0333 230 0449 to talk to our customer service team now. Or you can email, live chat us or request a call back below.

Example offers

Please note that the offers shown are examples of what is currently redeemable for new customers able to purchase Lightstream full fibre broadband in our expansion areas and that they may not be redeemable when Lightstream is available to your address. Please check the offer end dates.

  • Example offer
    100Mbps Average download speed

    Full Fibre 100

    A standard connection ideal for HD streaming and sharing large files on a superfast speed.

    30 Mbps upload speed
    Perfect for streaming
    Unlimited data

    £39.99 a month*

    £29.99 a month*

    18 month contract

    Get in touch
  • Example offer
    300Mbps Average download speed

    Full Fibre 300

    Our most popular package for all gamers, Netflix bingers and homeworkers.

    75 Mbps upload speed
    Perfect for home working
    Unlimited data

    £49.99 a month*

    £29.99 a month*

    18 month contract

    Get in touch
  • Example offer
    500Mbps Average download speed

    Full Fibre 500

    A premium speed for busy households - stream in UHD whilst video-calling in the next room.

    100 Mbps upload speed
    Perfect for families
    Unlimited data

    £59.99 a month*

    £29.99 a month*

    18 month contract

    Get in touch
  • Example offer
    900Mbps Average download speed

    Full Fibre 900

    The ultimate package - stream and game in 8k whilst keeping your smart home connected.

    180 Mbps upload speed
    The ultimate package
    Unlimited data

    £69.99 a month*

    £29.99 a month*

    18 month contract

    Get in touch

    * All packages £29.99 a month for the first 12 months, with the standard monthly price applying for the following 6 months: 100Mbps (£39.99), 300Mbps (£49.99), 500Mbps (£59.99), 900Mbps (£69.99). £24.99 connection fee applies. Prices will increase in March each year from March 2022 by the Consumer Price Index rate (as published in January each year) plus 3.9%. Speeds quoted are average download and upload speeds, view our speeds explained page for more information on average speeds. Offer ends 30/09/2021.

    • Terms and conditions

      The offer

      Offer available to new fibre broadband residential customers in eligible New Fibre Build Area only such as Driffield, Nafferton, Market Weighton, Pocklington, Howden, Goole or other such areas as communicated by KCOM from time to time.

      Offers may be used in conjunction with another offer provided that such other offer states that it too can be used in conjunction with another offer.

      We reserve the right to amend or withdraw the Offer at any stage. Cash or credit alternatives will not be offered. Offers are administered by KCOM Group Limited, 37 Carr Lane, Hull HU1 3RE and these terms are governed by the laws of England and subject to the exclusive jurisdiction of the English courts.

      Speeds

      Speeds quoted are average download speeds. Minimum, maximum and average speeds are based on actual access line speeds within those postcode areas. If you receive speeds significantly below than the minimum stated here and we’re unable to fix it, you can cancel your contract at any time with no termination fee.

      Where we deliver Lightstream real fibre broadband (FTTH) services, the performance of our network is unaffected by distance and configured to support the speeds that we advertise. This does not mean that you will always receive these headline speeds but we do manage our network to minimise the drops in performance. In the minority of cases where Lightstream broadband is delivered using alternative network technologies (FTTC) to deliver your broadband service the performance will vary by distance.

      For more information on speeds, please click here.

      Your order

      All orders are subject to network availability, minimum 18 month contract, status, credit check and our Universal Conditions for Service available at kcom.com/home/legal. Visit kcom.com/specialoffers for full offer terms and list of eligible rollout areas. To view our early termination charge policy, click here.

      All prices include VAT and are based on payment by Direct Debit and Online Billing. Payment by non-Direct Debit or paper billing are available options but subject to additional monthly charges.


    Request a call back

    Fill in the form below to help bring full fibre broadband to your community and improve broadband connectivity for your friends and neighbours. By completing this form you are also giving us your consent to contact you to discuss Lightstream availability.

    KCOM takes privacy seriously. The personal data we collect, the way in which we will collect it and how we use that personal data will depend on the reason for which we have gathered it in the first place. For more information on how we will use personal data, please view our privacy notice.