Consulting through your complexity

At KCOM, we help our customers to empower their people, improve their customer experience, create competitive advantage, and quickly respond to changing market conditions. We’re privileged to drive continuous improvement and deliver managed services to some of the UK’s biggest names in retail, financial services, insurance, transportation and the public sector.

Private sector

With the challenges of outdated legacy IT infrastructures and end user demand for rapidly evolving technologies, it is an undeniably complicated time for companies. At KCOM, we’re working with our customers to make sense of today’s IT environment, finding solutions that not only fix the issues at hand, but deliver opportunities for the future.

By unlocking the potential of our customers’ legacy infrastructure and systems, we’re helping them optimise the way they operate, develop new services, enable new ways for employees to collaborate, and improve the experience they provide to their own customers. 

  • KCOM delivers consistent management of solution designer resources for O2’s IT projects

  • We helped ARM to transform their partners’ network, bringing agility and efficiency to their business processes.

  • We helped National Rail Enquiries to simplify their operating environment while scaling up capacity for greater platform flexibility.

Public sector

As the Digital Transformation agenda continues to advance throughout the public sector, we are ready to support organisations seeking change. Today, we work with customers throughout the public sector including local authorities, central government, emergency services and NHS trusts.

To support our commitment to working closely with the public sector, KCOM has won places on a number of Government Procurement Service Framework Agreements. 

Our ongoing work with the Public Services Network delivers not only cost savings but also opportunities to collaborate, share resources and enable flexible ways of working to improve public service delivery.

Read our latest eBook around Integration of public sector services through public cloud.

  • We helped CWGC to lay the foundations for its digital strategy and transition its core public facing website to a cloud environment.

  • We helped the NHS’s special health authority transform their customer experience and drive significant cost efficiencies

  • As the government department that collects tax in order to fund the UK’s public services, Her Majesty’s Revenue and Customs (HMRC) is responsible for over 70% of all central government transactions.

Find out what it's like to be a KCOM customer

Contact us today and one of our experts will get in touch to talk you through our customer relationships.

© KCOM Group PLC 2018