Our Experts

  • Paul Dewar

    Head of Marketing, Enterprise

    Paul has over 20 years’ experience working in the IT and Telecommunications industries. He manages a team of marketeers who are responsible for ensuring KCOM has a thorough understanding of the opportunities and challenges KCOM’s customers currently face, and who work closely with KCOM's technology and proposition development teams, to develop and launch propositions and packages to address these.

    In his spare time Paul is a keen amateur photographer, aviation enthusiast (though not a plane spotter!) and motorsport fan.

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  • Ruth Speakman

    PR & Communications

    Ruth handles PR for the enterprise side of KCOM’s business which means she’s usually busy gathering case studies from happy customers who work with us on a myriad of complex projects – from making sure you can book and collect your train tickets, to ensuring your tax, healthcare and insurance needs are delivered. It’s her job to shout about us winning new business and launching new innovations. As you can imagine, she’s very busy!

    Get in touch if you’re interested in securing publicity for your organisation and the technology it benefits from.

  • Kouros Roshanzamir

    Principal Consultant

    After 25 years of delivering in a range of technical and leadership roles, Kouros still considers himself as a modern journeyman, continually learning and seeking out new skills. His experience spans multiple industries including defence, retail banking, media, reinsurance, magic circle law firms, and Shoreditch start-ups.

    As a Principal Consultant with KCOM, he gets to draw on this full breadth of experience on a daily basis, helping teams deliver meaningful solutions. Never one to hide way in the background, he’s happiest when working alongside clients, ’sleeves up and hands on’ in designing and executing change programmes; galvanising the team in pursuit the desired outcome.

    He brings a creative philosophy to all his work and is not afraid to challenge the status quo. He prides himself on being a conscientious and ethical team player who understands the value of honesty, accountability, and trust within an increasingly dynamic business environment.

  • Wayne Stallwood

    Head of AWS Practice

    Wayne is a senior architect in his own right and since joining us, he has risen to take over responsibility for our AWS Cloud Practice. His deep experience in several industries means Wayne knows how to direct the team at all levels of technical advancement in designing, delivering and supporting Cloud Services for our enterprise customers.

    In 2014, Wayne was voted “Employee of the Year” and received the award from Bill Halbert, Chief Executive of KCOM.

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  • Stu Smith

    Head of API Practice

    Stu is a highly experienced Technical Architect and team leader specialising in SOA products in industries including Aviation, Telecommunications, Insurance, Internet Ecommerce Solutions and Integration Services. Stu is also involved in Mobile Applications Design and Development.

    Outside of work, Stu is an Extreme Sport fanatic – paragliding, sky diving and scuba diving in his spare time.

  • Darryl Beckford

    Head of Digital Acceleration

    Darryl has considerable experience as a consultant in the customer contact industry, helping many well-known brands create precise, meaningful and repeatable experiences for customers. He recently took the lead on the development of a customer strategy at Bupa, beginning the transformation of their customer contact approach. Now, as Head of Digital Acceleration for KCOM, Darryl is on a personal mission to make life easier and better for every customer.

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  • Andy Cory

    Head of IAM Practice

    Andy has over 15 years’ experience in IT gained after a career change from working as a classical musician. Having joined KCOM in 2006, initially as a member of the Service Management team, Andy is currently a Lead Consultant specialising in the architecture and delivery of Identity & Access Management solutions. Andy has worked with IAM products from vendors such as Oracle and Sun, and most recently with ForgeRock®, with whom KCOM enjoys a productive partnership. Andy's principal focus is on access management, including authentication, authorisation and federation. Andy leads KCOM's IAM Practice, and is a certified and accredited ForgeRock OpenAM solutions architect. He has also been awarded accredited ForgeRock Mentor status.

    Outside of work, Andy still maintains an active involvement in music, and also enjoys travel, fine wines, and spending time with his two unruly dogs.

  • Jason Oliver

    Cloud Architect

    Jason Oliver is an accomplished and capable hands-on cloud architect with an extensive public sector and cloud background. He is the public sector lead architect at KCOM. With a wide knowledge of cloud, the Internet and security technologies, in addition to heterogeneous systems spanning Windows, *nix, virtualisation, application and systems management, networking and automation. He is an evangelist of innovative technology, best practice, concise operational processes and quality documentation.

  • Alan Bowering

    Head of Propositions, Enterprise

    Alan has over 20 years’ experience working in the Communications industry and has responsibility for the Contact & Collaboration portfolio, focusing on the creation of compelling, differentiated propositions for KCOM.

    During this period Alan has worked on multiple technologies but has continued to specialise on the product introduction of services that meet business needs and can adapt to changing market trends, now acting as Business lead for KCOM’s new cloud based service – KCOM Workplaces.

    In his spare time, Alan owns and races Siberian Huskies being an active member of the Siberian Husky Club of GB.

  • Tim Meredith

    Director of Product and Technology Innovation

    Tim Meredith has held a number of senior management and board positions at several UK and International IT/Telecoms Service Providers and Systems Integrators. His career history encompasses a range of technical and commercial roles.

    Currently Director of Product, Propositions and Innovation at KCOM Group plc, Tim has helped drive the successful brand consolidation and transformation into an innovative service provider in Hull and East Yorkshire as well as the technology partner and integrator of choice to many corporate and public sector organisations.

  • Nick Holmes

    AWS Architect, Consulting and Architecture

    In his role as an AWS Architect, Nick leads the infrastructure and application architect practice specialising in the Amazon Web Services virtualisation and service stack. Nick’s career has focused on software development and building high performance server, database and analytics platforms.

    His experience covers TV broadcast, digital media, internet services and most recently, systems integration. Nick advises enterprise clients on moving their infrastructure to the cloud, how to achieve the benefits of cloud and best of class cloud security.

  • Suzette Bouzane Meadows

    Director of Contact, Enterprise

    Suzette is the Contact Centre Association’s Director of the Year for 2016 and is well known in the customer experience industry. She has a certification from MiT in big data and analytics and is passionate about improving the level of insight that organisations have around customer behaviour.

    Suzette is originally from Canada and has held many leadership roles covering areas including strategy, research and development, sales, pre-sales, marketing, delivery and support. Her current focus is to apply her extensive knowledge and experience to help organisations transform. Suzette’s consulting engagements have helped customers understand and redefine their customer experience strategy, leading to better customer outcomes and higher efficiency.

  • Sally Westwood

    Head of Portfolio Compliance

    Sally Westwood joined KCOM in 2005 and has worked in a variety of roles as part of the Strategic Propositions team, initially looking after connectivity services and then more recently taking responsibility for managed services and security and compliance, with a particular emphasis on public sector. Prior to joining KCOM, Sally spent time working at Cable & Wireless and in the IT departments in retail and travel organisations, and so has experience of the ICT business as both a supplier and a consumer.

    In her spare time, Sally enjoys singing in a local choir and with a small group of fellow enthusiasts (with varying degrees of success), and walking her dog across the beautiful British countryside whenever and wherever she gets an opportunity.

  • Cathy Phillips

    Chief Marketing Oficer

    Cathy joined KCOM in 1995 and leads the teams responsible for brand management and marketing, media relations, financial PR and internal communications. She is also responsible for KCOM's community relations programme, leading relationships that include KCOM's patronage of The Prince's Trust and its partnership of Hull UK City of Culture 2017.

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  • Tim Whitehead

    Head of Bid Management, Enterprise

    Tim Whitehead has worked in bid management for almost 20 years and had deep insight into changing processes and procedures of public and private organisations looking to insource expertise.  Beginning his career at IBM, Tim now heads up the enterprise bid team at KCOM and has played a major role in facilitating the company’s transition from a telco to a full service, IT strategic partner for complex organisations.

  • Frazer Jamieson

    AWS Architect

    Frazer Jamieson is a Chartered Engineer, Chartered IT Professional and passionate System Architect. He thrives on designing solutions to complex problems.  Good job as he's the Artificial Intelligence (AI) Technology & Capability lead for the AWS Practice.

  • Jerry Gudgeon

    Client Principal

    Jerry has worked with a range of Public Sector Organisations, over the last 20 years, delivering major transformational and shared services projects around Workstyle, Emergency Response, Identity and Authentication and Care in the Community. These have been delivered via a variety of contracting vehicles including Joint Ventures and PFI.

    Jerry is now wholly focussed on working with KCOM’s Public Sector customers to deliver outcomes based projects focussed on ‘Joined up Government’ and ‘Citizen First’ through deployment of KCOM’s Unified Comms, Public Cloud and API solutions and services.   


  • Graham Masterson

    Delivery Director

    Customer focused Director/Manager and Project/Programme/Portfolio Manager with over 20 years experience in business, software development, infrastructure and cloud projects using in house and external resources. 

  • KCOM Expert

    KCOM Security Expert

  • Steve Meek

    Cloud Sales Specialist

    Steve has over 27 years of experience working in the IT industry, selling and delivering complex IT systems to Enterprise organisations throughout the whole lifecycle of delivery from analysis, design, development, test through to support and service management.  He is now dedicated to helping organisations on their Cloud and Digital Transformation journeys through the adoption of Cloud technologies.


© KCOM Group PLC 2017