The importance of strong partnerships
We have established close working relationships with a range of best of breed technology providers and invest in the highest levels of technical accreditation and training for our people. As a result, our team of experts are able to integrate technologies from industry leading partners with our customer's existing IT investments to create a platform for growth, enabling them to focus on achieving their business goals.
KCOM has had the privilege of being a certified Cisco Gold partner for more than 20 years. We currently hold over 190 individual Cisco certifications and more than 10 specialisations.
KCOM has partnered with AWS since 2006. We have official status as: Premier Consulting Partner, MSP (Managed Service Provider) Partner and Public Sector Partner. We also hold official competencies: DevOps, Government and Data & Analytics. In 2018 KCOM became a Well Architected Review Partner and became Amazon Connect Go-To Consulting Partner.
The partner relationship between KCOM and Microsoft goes back many years and, as such, we were one of the first organisations in the UK to specialise in Azure services. Recognised as a key Azure partner we achieved Microsoft Gold status; an accreditation that displays our capabilities to provide UK enterprises with a range of Cloud Computing solutions and services including Consultancy, Systems Integration and Service Management.
Alert Logic, the leader in security and compliance solutions for the cloud, provides Security-as-a-Service for on-premises, cloud, and hybrid infrastructures.
By collaborating with the APM, KCOM has improved consistency by operating along the lines of industry best practise while giving our customers and partners increased confidence in our ability to deliver.
In 2014, we formalised a partnership with CA Technologies for their market-leading API Management Platform.
KCOM partners with O2 to deliver enhanced mobile services for our customers. We combine the O2 network with mobile clients and applications, whilst managing the customer relationship every step of the way.
Verint solutions form part of KCOM’s integrated customer contact capabilities. We were recognised by Verint as their Best New Partner in EMEA for 2015.
Trend Micro, a global leader in security software, strives to make the world safe for exchanging digital information. Their solutions for consumers, businesses and governments provide layered content security to protect information on mobile devices, endpoints, gateways, servers and the cloud.
Red Hat is the world’s leading provider of open source solutions, using a community-powered approach to provide reliable and high-performing cloud, virtualisation, storage, Linux, and middleware technologies. We formed a partnership with Red Hat in 2013, allowing a two-way exchange of skills and experience.
KCOM is a long standing Oracle partner with significant breadth and depth of capabilities in RDBMS and E-Business Applications. We have deployed Oracle technology successful for a wide range of customers including Oracle E-business Suite implementations for both a leading telecommunications supplier and a UK Public Sector organisation.
We work with Nuance to integrate their intuitive speech technologies including voice Biometrics and natural language, into our customer contact solutions to provide a more engaging cross-channel experience.
ForgeRock® is the Digital Identity Management company transforming the way organizations build trust and securely interact with customers, employees, devices, and things. ForgeRock helps monetize customer relationships, address privacy regulations and leverage IoT, and counts hundreds of brands and governments worldwide as customers.
We partner with eGain to enable our customers to deliver an omni channel experience within their customer contact environment. In 2015, KCOM were recognised as eGain’s Partner of the Year.
As the UK pioneers of superfast 4G mobile service, EE are the ideal strategic partner to support our end-to-end mobility capabilities. KCOM has been an EE Solution Partner since 2013, combining their reliable mobile connectivity with our significant heritage delivering enterprise mobility to create a fast and stable mobile experience for our customers.
With over 300 nationwide engineers providing Support and Maintenance, Daisy is a vital part of ensuring we maintain an industry-leading support capability for our customers. Providing services in Unified Communications, Voice, Wireless, Switching & Routing, Server & Storage, as well as project management and implementation services.
KCOM partners with Comms-Care to deliver 24/7 IT support for our customers. As a Cisco Gold Partner, Comms-Care work to deliver Cisco IT support for maintenance services. With ISO 9001, 14001, 20000, 22301 and 27001 certifications, their customers receive a best practice approach, underpinned by efficiency and professionalism.
KCOM has an established C-level strategic relationship with BT Wholesale. Our national network combined with BT’s 21CN network enables us to provide full UK coverage to our customers, plus excellent service delivery and support.
UK Cloud provides assured cloud computing services dedicated to the UK Public Sector. UK Cloud offers security, cost efficiencies, CarbonNeutral® Company status and a proven platform that delivers service to GOV.UK, MOD, Home Office and HMRC.
IMI mobile solutions form part of KCOM’s integrated customer contact capabilities, enabling our customers to benefit from omni-channel solutions to enhance and automate the experience of their end customers.
KCOM works with CloudHealth to help customers manage the complexity that comes with cloud computing, providing better visibility into the costs, utilisation and performance of your cloud infrastructure. We provide a service that complements, not displaces, the existing infrastructure of our customers and together we enable you to identify optimisation opportunities, set policies that govern your data centre environment and plan migrations from your data centre to the cloud.