Over the past few years, cloud has evolved from being seen as IT industry hype with limited relevance to larger Enterprise or Public Sector organisations, to become the “new normal”. 

Today a growing number of organisations are exploiting the power, agility and predictable costs that cloud offers to accelerate their digital transformation. Whether you’re considering moving existing enterprise applications into the cloud, looking to develop new cloud based services for your customers or adopt an agile “DevOps” approach to new service development, we are able to help.

The public cloud services market will grow by 16.5% this year alone, as many organisations shift away from legacy IT services and pursue a digital business strategy - Gartner

Our highly experienced team in partnership with leading cloud providers including AWS and Microsoft Azure currently manage more than 1,000 cloud instances on behalf of our customers, so we’re ideally placed to help you on your cloud journey.

Our consultants are on hand to assess the cloud readiness of your organisation and then recommend the right strategy for you.  Whether you’re looking for the flexibility and agility to meet fluctuating business demands, seeking new ways to innovate faster, require enhanced compliance and security or wish to free up internal resources, no two journeys are the same and a one size fits all approach simply isn’t effective. It’s for that reason that we take a personalised approach with each customer engagement, working to fully understand the needs of your organisation.

We can then design and build new cloud-native applications, migrate and cloud optimise your existing applications and provide a fully managed service around the cloud environment of your choice be it Public or Hybrid.

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Our services

Architect for cloud

For many of our customers, their cloud journey may start with a small scale migration or development environment. At KCOM, we’re well versed in this approach but our consultants always take a big picture view when making recommendations. This allows us help you make the right strategy choice from the outset.

We always advocate design principles based on open standards and we architect using "Infrastructure as Code" (e.g. Amazon CloudFormation; Azure Resource Manager) which means faster builds and repeatable deployments.

Benefits of engaging KCOM:

  • We can support you to confidently move key services and applications into a full production instance in the cloud
  • We will give your stakeholders confidence and proof of value when moving to a cloud production environment
  • We’ll help you to take control of "skunk works" cloud-based projects and stem their proliferation by enabling customer IT teams to plan and create a cloud environment as part of a more controlled digital strategy
  • Our team will underpin and accelerate a phased approach to your IT refresh/modernisation plans
  • By architecting for cloud you will benefit from improved business continuity and disaster recovery capabilities
  • Our solutions will give you the ability to deploy not only code, but also the changed infrastructure within a release, reducing maintenance costs over time and securing the storage of your whole environment outside of the AWS or Microsoft Azure Console

Workload migration

KCOM’s ability to draw on our extensive experience across multiple sectors and customer types when advising and executing migrations places us in a unique position in the UK cloud space.

Our status and high level of accreditation with Amazon Web Services and Microsoft Azure means you can have full confidence entrusting your production systems to us.

Benefits of engaging KCOM:

  • We’ll help you fully exploit all the capabilities and features offered by AWS or Microsoft Azure within your cloud migrations
  • You’ll benefit from access to cloud experts who can advise you and your team on the most effective and efficient migration plan
  • Our team will optimise the performance of migrated workloads
  • We’ll help you to fully understand and mitigate potential risks and impacts when migrating workloads

Cloud service management

KCOM is a hybrid managed service provider with strong track record of managing on-premise as well as public cloud based instances.

Our decades of service management expertise mean you can be confident trusting KCOM with the responsibility of managing your critical workloads in the cloud.

Benefits of engaging KCOM:

  • We augment standard service level agreements offered by cloud providers to ensure not only that the cloud platform is available, but also that the application or service in the cloud is performing optimally
  • We can provide you with full confidence in the robustness of your IT strategy and transformation plans
  • Our proactive service reviews underpinned by service credits help ensure optimum service performance as well as ongoing service innovation throughout the contract lifetime
  • We proactively manage billing to control and minimise costs of cloud storage and compute

Cloud security as a service

KCOM has an established cloud security market position. We work in partnership with Trend Micro and with Alert Logic to provide a unique ability to architect in from the outset all the rigorous security layers appropriate for your overall cloud strategy or solution

Our architects understand the importance of digital security and our partners provide essential access to Security Operations Centres that analyse inbound messages, assess threat levels and resolve issues in real time.

Benefits of engaging KCOM:

  • Privacy and personal data protection assured
  • Reputational protection assured
  • Protection for your business operations and continuity
  • Adherence to ISO27001 and other compliance/regulations in your industry

Big data

Organisations that are able to leverage their data and create actionable information can expect to significantly improve their business outcomes. When combined with new owned data sources and the enrichment of data, the opportunities for disruption are considerable. 

The ability to analyse large datasets, generate models and then apply predictive analytics in real time has allowed our customers to rapidly respond and adjust their operations in line with fluctuations in demand or changes in the business environment, leading to improvements in business agility.

By 2020, organizations that offer users access to a curated catalog of internal and external data will realize twice the business value from analytics investments than those that do not. Gartner

Data analytics is often ad-hoc or infrequent. Real value is produced by the generation and maintenance of data models, allowing for the active use of data and continuous application of models in pursuit of business advantage.

Big data can also hold the key to rapid innovation. Once you have a better understanding of your data, new insights into customer requirements and behaviours can be identified that can help shape new products and services and improve existing ones or streamline business processes.

If you’re grappling with the challenge of understanding the potential of the data within your organisation, we can help. We will work with you to design, deliver and manage a flexible and cost effective data analytics capability so you can unlock the full potential of your business data.

Benefits of engaging KCOM:

  • Expert consultancy to help you understand where the value lies in your data
  • Bespoke solutions built on public cloud technology, ensuring targeted results at large scale and high availability
  • Breadth of capability across cloud, data analytics and development, ensuring the entire solution can be produced

DevOps

Organisations increasingly need shorter time-to-market and better operating efficiency. By employing a culture of collaboration, programmatically controllable tools, best practices and de-siloing the development, operations and testing teams, the DevOps practices maximise velocity without sacrificing quality.

The recently released 2017 State of DevOps Report uncovers some impressive statistics. High performing organisations that effectively utilise DevOps principles achieve:

  • 46x more frequent software deployments than their competitors
  • 96x faster recovery from failures
  • 440x faster lead time for changes
  • Higher levels of customer satisfaction and operational efficiency

Traditionally, the development team, the operations team and the test team all work separately.  Organisations often implement DevOps as a title change or a skills uplift in the form of programming ability for the Operations team, to very little benefit.

To truly benefit from the DevOps practices, the teams work together to automate lengthy manual tasks by combining expertise, technology stacks and automation tools. This frees the teams up to focus on the evolution of applications and products, thus serving the customers better and compete more effectively.

If you are thinking of implementing the DevOps approach to your organisation to increase delivery velocity and improving efficiency, KCOM can help.

Benefits of engaging KCOM:

  • Expert consultants who understand the DevOps practices and the need for high velocity and enhanced feedback during the product lifecycle
  • As an active practitioner of DevOps working in many organisations, KCOM can tailor the approach and implementation to suit your organisation on a project-by-project basis

KCOM certifications and partnerships:

  • AWS Premier Consulting Partner
  • AWS Audited Managed Service Partner
  • AWS Marketplace Consulting Partner
  • AWS Direct Connect Solution Provider
  • IBM Premier Business Partner
  • Microsoft Silver Partner
  • Oracle Gold Standard Partner
  • ForgeRock Partner
  • Red Hat Advanced Business Partner
  • CA Technologies Partner
  • Alert Logic Partner
  • Trend Micro Partner