Cloud Native Innovation

We’re helping customers build the features and services they need, specifically for the cloud. Our application knowledge and cloud experience means we can build new concepts and deploy services faster than ever before. We help you deliver on the business opportunities of adopting a cloud-native strategy, and develop the path that’s required to help get you there.

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Customer Contact Services

We help you transform your contact centre to deliver highly personalised customer experiences. With an ecosystem of industry-leading partners, we design, architect and deliver fully scalable customer contact environments. Our skilled and experienced teams eliminate complexity to improve response times, speed up decision-making and drive efficiencies.

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Identity Management Services

We help you manage who accesses which information, where and when. We enable you to share information seamlessly with partners, employees and customers at the same time as respecting their privacy and security, all while complying with data regulations. KCOM empowers organisations to remain secure while operating at high velocity.

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Cloud Migration Services

Our team of cloud consultants have the ingenuity to deep dive into an IT estate and assess its cloud readiness and then create a structured technical plan for migration. Whether you’re migrating a single workload, a complex data centre, or rebuilding key applications for the cloud, we have the expertise and experience to help you succeed.

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Multi Cloud and Contact Managed Services

We provide an effective managed services programme to unlock all the benefits of the cloud. We work with an ecosystem of industry-leading partners to manage, integrate and optimise innovative multi-cloud and contact deployments. We provide a single managed service wrapper on deployments from multiple providers, which means you only have to deal with a single point of contact and one unified SLA.

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Public Sector

We help local and central government departments to provide better, and more efficient, public services. From local healthcare to HMRC, we find the right balance between adopting and exploiting emerging digital solutions, while also modernising the established systems they already depend on.

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