Cloud doesn’t run itself. You need the expertise to make it work for you.
By providing companies with expert management capabilities, KCOM maximises the benefits of the cloud, whatever the application. Our effective managed services programmes unlock all the upsides of the cloud without disrupting your business.
We specialise in managing multi-cloud deployments and customer contact estates. Whatever your managed service needs, we have the expertise to make it happen – from UC and VoIP to networking, cloud infrastructure and application support.
By providing a single managed service wrapper, we enable you to deal with a single point of contact and one unified SLA, regardless of the number of providers you’re working with.
KCOM’s multi-cloud and contact managed services help companies get the best out of their IT backbone and customer-facing applications, without the hassle of on-site management. Our highly skilled and experienced teams eliminate complexity to improve response times, speed up decision making and drive efficiencies to create value for organisations and their customers.
KCOM can help organisations identify cloud optimisation options to help them reduce costs and address security and compliance concerns.
Step 1: Discovery and Design - We conduct an analysis of your business requirements, getting to know you with on-site interviews and engaging with your partners. We also run a full due-diligence and audit process.
Step 2: Transition and Transform - – Our technical delivery team navigates you through the most efficient path to your new environment, making sure to minimise the impact of the change on your business.
Step 3: Operate and Optimise - Finally, we put a continuous service improvement regime in place. This helps you review the costs and status of your IT to ensure the system continues to operate as efficiently as possible over time.
Managed cloud is cheaper, more scalable, flexible and easier to upgrade and optimise than on-premise or private cloud. There’s no hardware upkeep, virtual services can be spun up and down at the flick of a switch and new capabilities added at speed.
IT projects and customer contact estates that would have cost millions on-premise can be achieved for far less in the cloud. And for SMEs looking to scale up, it’s quicker and easier with cloud.
We know you have more important things to do than manage IT in-house: you need to focus on your core business. Our technical experts and consultants can be the enablers of your business transformation – managing the IT you need to succeed and leaving you free for what really matters.