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Sales and upgrades

wholesalesales@kcom.com

0800 915 0202 - option 1


Mon-Fri: 8:30am - 5pm

Technical support

wholesalesupport@kcom.com

0800 915 0202 - option 2


Mon-Sun: 24/7, 365 days a year

Email and Chat monitored Mon-Fri 8am-6pm & Saturday 8am-4pm

Collections and payments

enterprisebilling@kcom.com

0800 915 0202 - option 3


Mon-Fri: 9am - 5pm

Order management (order updates)

wholesaleorders@kcom.com

0800 915 0202 - option 4


Mon-Fri: 8:30am - 5pm

Service

wholesaleservice@kcom.com

0800 915 0202 - option 5


Mon-Fri: 8:30am - 5pm

Digital Switchover Programme (Copper to Fibre Migrations)


Mon-Fri: 8.30am - 5.00pm

Use this form to contact us

Please provide as much information about your query as possible so that we can help you quickly. Due to current volumes our customer care team will aim to get back to you within 3 working days. If your matter is urgent please contact us via our customer service phone lines using the number below.

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