Why choose KCOM?

99.999% uptime

You need full fibre with reliability, and our network's one of the most reliable in the UK*.

Faster streaming

Netflix, Disney+ and Prime content is stored in our local caches in Hull, so you enjoy a smoother experience.

Award-winning Wi-Fi included

Every package comes with eero routers for wall-to-wall coverage

Hull call centres

Our call centres are proudly rooted right here in Hull and are staffed by real local experts, 7 days a week.
Trustpilot

What your neighbours are saying about us

Trustpilot

Our broadband has fewer faults than other national providers*

That's broadband you don't have to worry about.

Award-winning home broadband

  • ISPA 2024 - Sustainability

    For our commitment to sustainability and reduced energy consumption.

  • UK Fibre 2025 - Digital Inclusivity

    For providing essential connectivity to local community groups.

  • UK Fibre 2025 - Community Champion

    For our work with local charities, such as HEY Children’s University.

  • UK Fibre 2025 - Marketing

    In recognition of our impactful 'The Power is All Yours' campaign.

FAQs

  • When is Black Friday 2026?

    Black Friday 2026 falls on Friday 27th November, the day after the U.S. Thanksgiving holiday. It's now one of the biggest shopping events of the year, with major discounts available both in-store and online across the UK.

  • What is Black Friday?

    Black Friday is a global retail event known for limited-time discounts and exclusive offers. It traditionally marks the start of the festive shopping season.

    Here at KCOM, it's your chance to grab unmissable broadband deals on our award-winning Full Fibre network.

    Whether you're streaming, gaming, or working from home, our Black Friday broadband offers will help you stay connected for less.

  • Who can get our Black Friday broadband offers?

    Our Black Friday broadband deals are available to new residential customers in Hull, East Yorkshire, and Lincolnshire.

    To check if you are eligible, please enter your postcode.

  • What makes KCOM one of the UK’s most reliable providers?
    We have the lowest fault rate among national providers and 99.999% network availability, meaning you stay connected when it matters most.

Lowest fault rate among national providers with 99.999% network availability*

*Based on lowest fault rate among national providers and 99.999% network availability. For verification see kcom.com/ofcomreport. Geographical restrictions may apply. For more information visit kcom.com/difference. KCOM full fibre broadband is subject to status, credit check and universal conditions for service, see kcom.com/legal.