Business packages
We may increase charges at any time. If we do you will be able to cancel your agreement during the 30 day period after we announce the change and you won’t have to pay any early termination fees.
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Full terms and conditions
Speeds
Speeds quoted are average download speeds. Minimum, maximum and average speeds are based on actual access line speeds within those postcode areas. If you receive speeds significantly below than the minimum stated here and we’re unable to fix it, you can cancel your contract at any time with no termination fee.
Where we deliver Lightstream real fibre broadband (FTTH) services, the performance of our network is unaffected by distance and configured to support the speeds that we advertise. This does not mean that you will always receive these headline speeds but we do manage our network to minimise the drops in performance. In the minority of cases where Lightstream broadband is delivered using alternative network technologies (FTTC) to deliver your broadband service the performance will vary by distance.
For more information on speeds, please click here.
Your order
All orders are subject to network availability, minimum 24 month contract, status, credit check and our Universal Conditions for Service available at kcom.com/home/legal. To view our early termination charge policy, click here.
All prices include VAT and are based on payment by Direct Debit and Online Billing. Payment by non-Direct Debit or paper billing are available options but subject to additional monthly charges.
Bolt-ons tailored to your business

Same day fix
If there’s a problem, we’ll get you back online with options for five days a week or 365 days a year.
Internet protection
Safety and security with standard or premium licences to prevent you from cyber attacks.
Connection monitoring
Proactive Lightstream support to minimise downtime and detect faults.
Calls
Add a business line call packages to have unlimited local, national and mobile calls.
Here's what other businesses think:
Burton Constable case study
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