KCOM full fibre broadband now with eero control
We've partnered with Amazon eero to combine the award-winning eero 6+ router with our powerfully fast full fibre broadband. Built with the latest Wi-Fi 6 technology, the eero 6+ router uses patented TrueMesh technology to blanket Wi-Fi securely across your home, supporting up to 75+ devices.
KCOM Power Home – Get two free eero routers (worth £249 RRP)
Get two free eeros to create a powerful mesh network when you purchase Full Fibre 900. Extend and boost your broadband so that you always get a strong connection all over your home. eeros mesh network technology optimises and directs the signal of multiple eero devices to proactively solve signal problems before they happen.
Pause, prioritise, personalise
With eero control, you can customise our reliably fast broadband to make it even better for you.
- Pause devices and schedule broadband breaks for homework, bedtimes or quality time.
- Prioritise the sites and devices that matter to you.
- Personalise user profiles, content filters and ad blocker to protect your home.
Benefits of eero 6+
Our eeros come with eero Secure free of charge, saving you £25 a year
Register your interest for eero now and be one of the first to get your hands on this extra power
Amazon eero 6+ routers are available to existing customers re-contracting to a 24 month contract, please use the above form or call us on 01482 602555, and for new customers on selected packages. Geographical restrictions apply.
Watch eero in action
What customers yielding their power say
Check to see if you can get powered up with eero 6+
FAQs
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What is TrueMesh technology?
TrueMesh is eero’s patented mesh network technology. Multiple eero devices work together to proactively prevent signal problems before they happen. It provides seamless Wi-Fi coverage throughout the home keeping your connected to the optimal and most reliable Wi-Fi connection possible.
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What can the app do for me?
The eero app has many features including the ability to pause, prioritise and personalise your broadband experience! Some of the features include:
- Simple set up of the eero including advice on placement of additional eero’s if required.
- Automatic speed tests daily and visibility of your data usage in real time.
- Create user profiles for you, your household and guests.
- Monitor connected devices pause on demand or schedule pauses for the Wi-Fi.
- Features of eero secure let you customise your internet experience with capabilities such as Ad Block and Content Filtering to keep your household safe.
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Why do I only get 1 eero when I recontract?
You can easily upgrade to one of the higher speed packages where you can you have two eeros free of charge, or purchase our Power Home additional eeros.
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I'm happy with my speed but would like another eero
You can purchase an additional eero for just £5 a month. This means you will be able to benefit from the TrueMesh technology coverage in your home.
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I like my Zyxel - why would I change?
There are benefits you get with eero that you just don’t get with your Zyxel router, here are a few…
- Easy to use app that lets you change settings and view your home network – even when you aren’t at home!
- Customise profiles for you and your household.
- Subscription to eero Secure with Ad Blocks and Content Filters as standard.
- Simple troubleshooting with step by step guidance if required.
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How is eero going to improve my home Wi-fi set up and speeds?
Transform your home Wi-Fi experience with eero's smart technology that makes staying connected easier than ever:
- Have visibility like you’ve never had before of your home network.
- Need more Wi-Fi around your home? Purchase additional eero’s to create your Power Home network utilising eero’s patented TrueMesh technology.
- Your eero is equipped with the Zigbee smart home hub, connecting compatible devices on your network to create your Smart Home.
- True Channel intelligently chooses which Wi-Fi channels your devices connect on for optimal performance.
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I don’t have enough ethernet ports
This is easily resolved by purchasing a switch, a small extender with extra ports you plug into your router. Many online retailers sell these at reasonable prices, and most are compatible with the eero.
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My eero(s) are not working, and I have done everything to troubleshoot
We're sorry to hear you are having issues with your eero. If you find that you are unable to get connected after following the troubleshooting steps, please contact us for further assistance.
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What is the difference between the Zyxel and eero?
Here's how eero stands out from the Zyxel to give you a better connected home:
- eero allows our customers full control over their own network from anywhere all through the eero app – enables a customisable experience.
- Access to features with eero Secure, which provides advanced network protection with content filtering, ad blocking, and website controls to keep your home network safe and browsing experience clean.
- TrueMesh technology benefits and the option to connect up to 75 devices.
- A compact and clean look and feel which enhances any living space.
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Will Smart Wi-Fi work with eero?
Smart Wi-Fi will not work with eero as it is only compatible with our Zyxel routers.If you would like to return your Smart Wi-Fi access point(s) and upgrade to eero, please get in touch.
Award-winning home broadband
We are exceptionally proud to have won European Broadband Awards - Quality and Affordability of Services award, ISPA’s Best Consumer Service Provider and INCA’s Best Urban Impact award.