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Updates

  • Moving Home: Please read the curated guide and find the form to help you make a smooth transition to your new home.
  • How do I know if KCOM are calling me: KCOM will call you from this number (01482 293879) when asking you to complete your Copper-to-Fibre migration

Opening Hours

Customer services


Mon-Fri: 8am - 7pm 
Sat: 8am - 6pm
Sun: Closed 

Customer sales


Mon-Fri: 8am - 8pm 
Sat: 8am - 5pm
Sun: 10am - 4pm 

Tech support


Mon-Fri: 8am - 8pm
Sat: 8am - 6pm
Sun: 8am - 6pm

Paying a bill


24 hours a day, 7 days a week

Landline faults

From KCOM Landlines
Dial 151

24 hours a day, 7 days a week

Flex Sales


Mon-Fri: 8am - 8pm
Sat: 8am - 5pm
Sun: 10am - 4pm

Landline Switchover


Mon-Fri: 9am - 6pm
Sat: 9am - 6pm
Sun: 9am - 6pm

Shop

37 Carr Ln, Hull, HU1 3RE


Mon-Fri: 9am – 4:30pm

Sign language interpreter

Did you know that we’re able to offer British Sign Language interpreters through the InterpretersLive! Service? It’s available Monday to Friday, between 8am and 8pm, and between 9am and 6pm Saturday and Sunday. If an interpreter isn’t available straight away, you can hold or retry the call later.

Find out more about InterpretersLive!