Skip to main content

Updates

  • Live Chat: Please be aware, our Live Chat service is currently unavailable until further notice.

Contact us by phone if you prefer

Customer services and sales


Mon-Fri: 8am - 8pm
Sat: 8am - 5pm
Sun: 10am - 4pm

Tech support


Mon-Fri: 8am - 8pm
Sat: 8am - 6pm
Sun: 8am - 6pm

Paying a bill


24 hours a day, 7 days a week

Landline faults

From KCOM Landlines
Dial 151

24 hours a day, 7 days a week

Flex Sales


Mon-Fri: 8am - 8pm
Sat: 8am - 5pm
Sun: 10am - 4pm

Sign language interpreter

Did you know that we’re able to offer British Sign Language interpreters through the InterpretersLive! Service? It’s available Monday to Friday, between 8am and 9pm, and between 9am and 6pm Saturday and Sunday. If an interpreter isn’t available straight away, you can hold or retry the call later.

Find out more about InterpretersLive!

Come in for a chat

If you'd prefer to speak to us in person, our shop is open 9:30am-4:30pm Monday to Friday. We're located at 37 Carr Ln, Hull, HU1 3RE.