KCOM full fibre, now with Wi-Fi 7
Experience the next generation of home Wi‑Fi. Through our partnership with Amazon eero, we're bringing the latest Wi‑Fi 7 technology to Hull, East Yorkshire and North Lincolnshire. Paired with KCOM's reliable full fibre broadband, eero's latest routers create seamless whole-home coverage, so you can stream, game and connect from anywhere in your home.
That's next-generation Wi-Fi, right here.
Why Wi-Fi 7 works harder
* Fastest Wi-Fi tech refers to Wi-Fi 7, the latest commercially available Wi-Fi standard. Actual performance depends on compatible devices and home environment.
Which eero is right for your home?
Every KCOM full fibre package comes with a Wi-Fi 7 eero router included. Here's how the two compare.
| Feature | eero 7 | eero Pro 7 Exclusive to Power Fibre 900 |
|---|---|---|
| Made for | Everyday streaming, gaming and smart home life | Work, entertainment and smart homes that never slow down |
| Wi-Fi band | Dual-band Wi-Fi 7 | Tri-band Wi-Fi 7 |
| Connected devices | 120+ | 200+ |
| Ethernet ports | Two 2.5 GbE ports | Two 5 GbE ports |
| Typical speed | Up to 3 Gbps | Up to 5 Gbps |
eero Pro 7 comes exclusively with Power Fibre 900, our fastest package.
eero Secure, included with every KCOM eero
Other providers charge for this. With KCOM it's included, saving you £25 a year.
Take charge with the eero app
Your broadband, your rules. The eero app puts your whole home network in your pocket.
Peace of mind for every connected device
Every device in your home, protected automatically. Advanced security blocks known malicious sites before anyone lands on them, no downloads, no software installs, no fuss. Ad blocking keeps browsing cleaner and faster across your whole network too.
Simple control for modern families
Set age-based profiles for the kids, pause the internet at dinner time, and manage screen time by device or by person. Homework hour, bedtime, or a screen-free Sunday roast, it's all a couple of taps.
Always-on internet when it matters most
If your connection ever drops, eero Internet Backup automatically switches your home to an alternative connection until it's back. Working from home, midway through a boxset, or mid-game, you stay online.
Everything in one place
See every device on your network, check what's connected, run speed tests and troubleshoot in real time. Security, family controls and connectivity, all managed from one simple app.
Already have an eero and need help setting up?
FAQs
-
How is eero 7 going to improve my home Wi-fi set up ?
eero 7 uses smart, next-generation technology to make your home Wi-Fi faster, more reliable, and easier to manage:
- Better coverage throughout your home. Add extra eeros anytime, they work together using patented TrueMesh technology to see off dead zones.
- Handles more devices. eero 7 supports 120+ connected devices, eero Pro 7 supports 200+, so performance stays smooth even with the whole household online.
- Smarter performance, automatically. True Channel continuously picks the best Wi-Fi channels to keep speeds consistent.
- Reliable for work and play. Smoother streaming, gaming, video calls and working from home.
- Built-in smart home support. An integrated Zigbee hub connects compatible smart home devices seamlessly.
-
What is TrueMesh technology?
TrueMesh is eero’s patented mesh network technology. Multiple eero devices work together to proactively prevent signal problems before they happen. It provides seamless Wi-Fi coverage throughout the home keeping your connected to the optimal and most reliable Wi-Fi connection possible.
-
What can the eero app do for me?
The eero app has many features including the ability to pause, prioritise and personalise your broadband experience! Some of the features include:
- Simple set up of the eero including advice on placement of additional eero’s if required.
- Automatic speed tests daily and visibility of your data usage in real time.
- Create user profiles for you, your household and guests.
- Monitor connected devices pause on demand or schedule pauses for the Wi-Fi.
- Features of eero secure let you customise your internet experience with capabilities such as Ad Block and Content Filtering to keep your household safe.
-
I'm happy with my speed but would like another eero 7
You can purchase an additional eero 7 for just £5 a month. This means you will be able to benefit from the TrueMesh technology coverage in your home.
-
I like my Zyxel - why would I change?
There are benefits you get with eero that you just don’t get with your Zyxel router, here are a few…
- Easy to use app that lets you change settings and view your home network - even when you aren’t at home!
- Customise profiles for you and your household.
- Subscription to eero Secure with Ad Blocks and Content Filters as standard.
- Simple troubleshooting with step by step guidance if required.
-
I don’t have enough ethernet ports
This is easily resolved by purchasing a switch, a small extender with extra ports you plug into your router. Many online retailers sell these at reasonable prices, and most are compatible with the eero 7.
-
My eero(s) are not working, and I have done everything to troubleshoot
We're sorry to hear you are having issues with your eero. If you find that you are unable to get connected after following the troubleshooting steps, please contact us for further assistance.
What customers yielding their power say
Award-winning home broadband
-
For our commitment to sustainability and reduced energy consumption.
-
For providing essential connectivity to local community groups.
-
For our work with local charities, such as HEY Children’s University.
-
In recognition of our impactful 'The Power is All Yours' campaign.