Skip to main content

What's my Account Reference Number?

Written by KCOM Business on 20/06/2023. Posted in Billing.

You can find your Account Reference number either on your paper bill, or online via My Account.

  1. Account reference online
  2. Account reference on your paper bill

Account Reference Online

You can find your Account Reference Number by logging into My Account. At the top left of the page, you'll see your account reference number.

If you see your company name at the top where the Account ref should be, you can click the drop down next to your company name and view any account ref associated with your business.

Account number on your paper bill

Looking at the front of your paper bill, your account number is on the right-hand side section of the bill, as shown in the picture below:

Contacting us for your account number

If you can't get access to your account using My Account or you don't have a paper bill to hand, don't worry - you can get your account number by calling us on 0800 9155 777, option 5.

Was this article useful?