*T&Cs and geographic restrictions apply. KCOM had the lowest average number of monthly faults per 1000 customers compared to the national providers in the Ofcom report published May 2025 using the latest available data from 2024. For verification see kcom.com/ofcomreport. Geographical restrictions may apply. For more information visit kcom.com/packages. KCOM Full Fibre Broadband is subject to status, credit check and universal conditions for service. kcom.com/home/legal.
Get peace of mind with KCOM
Hull call centres
Faster streaming
Trusted locally
99.999% uptime
What your neighbours are saying about us
Amazon eero 6+ router included in your package
We've partnered with Amazon eero to combine the award-winning eero 6+ router with our powerfully fast full fibre broadband.
We'll handle your switch so you don't have to
There’s no need to call your old provider, no awkward cancellation conversations, and no disruption to your internet connection. Our 'one-touch switch' process ensures a hassle-free switch to a new broadband deal.
The UK's most reliable broadband provider.
That's broadband you don't have to worry about.
†Based on Ofcom’s published report (May 2025)
Flexible broadband powered by Hull’s full fibre network
Roll onto one of the UK's most reliable networks* with the flexibility of a 30 day rolling contract
Why KCOM?
Unlock the ultimate experience with our full fibre broadband that delivers uniquely powerful streaming, gaming, security and more.
Let's talk! Call our friendly team
Our call centres are proudly rooted right here in Hull and are staffed by real local experts, 7 days a week. Whether it's setting you up as a new customer, exploring re-contracting options, or answering queries, we're here to help you.
Award-winning home broadband
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For our commitment to sustainability and reduced energy consumption.
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For providing essential connectivity to local community groups.
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For our work with local charities, such as HEY Children’s University.
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In recognition of our impactful 'The Power is All Yours' campaign.